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Siddharth Envato team says

Just for the record, the review staff aren’t always able to respond to tickets over the week end. We’re human too. Sometimes timing gets extremely tricky this way. :)

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WPWiseOwl says

I can somewhat feel your pain. If you’ve ever submitted an app to Apple (for iOS) like I have (even recently), you know that Apple is often (in my experiences) just as inconsistent with it’s reviewing. I let my developer account lapse this year but I still hear complaints from other developers. This is one particular attribute of Apple that no one needs to copy. :-)