5 posts
  • 1 Year of Membership
  • Collector Level 3
stacyzoo
says

Just a suggestions… Could we please have higher increments of credit purchases available online without having to contact envato? I would like to start working on a project, but having to wait for envato support to get back to me so I can purchase an amount of credits larger than 200 is a little frustrating :-(

4889 posts
  • Beta Tester
  • Community Superstar
  • Moderator
  • 5 Years of Membership
+3 more
charlie4282
Moderator
says

I am not 100% but I think it is something legal that is behind this limit

5 posts
  • 1 Year of Membership
  • Collector Level 3
stacyzoo
says

I don’t mind if it’s a legal issue, but if that’s the case, it would be nice to have a quicker response time on those then.

402 posts Help Team Leader
  • Envato Team
  • United Kingdom
  • Feedback Guru
  • 6 Years of Membership
+7 more
MhW
Envato team
says

Hey there!

No worries! Your account’s maximum deposit will grow to $500 as your account matures. :grin:

If you’ve already opened a ticket, could you let me know the ticket ID so that I can take a closer look?

Thanks! :grin:

- Christian

5 posts
  • 1 Year of Membership
  • Collector Level 3
stacyzoo
says

Thank you! I got a reply and answer via email. I didn’t realize you guys were in Australia :-)

402 posts Help Team Leader
  • Envato Team
  • United Kingdom
  • Feedback Guru
  • 6 Years of Membership
+7 more
MhW
Envato team
says

Technically, although our Support Team has 24/7 coverage with staff based all over the world :grin:

Is there anything else I could do for you? :grin:

- Christian

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