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voodoodesigns
says

So I just tried to deposit $100.00 first by PayPal which was declined and then by Skrill which also declined so I called my bank who spoke with the card department. They do not allow out of country (U.S.) transactions which is why it was declined. The part I do not understand is that when you do a payment through PayPal, that is in the U.S., right? The bank does not see it as PayPal, they see it as Envato which is out of the U.S.

Not sure how I can add credit at this point?

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Graphic-Studio
Moderator
says

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78 posts
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voodoodesigns
says

Yes but I do not have a PayPal account, I just wanted to pay through PayPal. Also I do not see those options you have listed. It only shows PayPal and Skrill.

78 posts
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voodoodesigns
says

If I just go to the store and buy a prepaid VISA for $100 if that would work or would it decline also?

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Graphic-Studio
Moderator
says

Not sure if that would work.

Why not just sign up for a PP account and see if you can use your CC then?

78 posts
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voodoodesigns
says

Yeah I might try that. Just really don’t want a PayPal account.

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MhW
Envato team
says

If I just go to the store and buy a prepaid VISA for $100 if that would work or would it decline also?
More than likely that would decline, for some reason the providing banks for many prepaid Visa cards in the US won’t transact with Australia due to ‘internal policies’. :(
78 posts
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voodoodesigns
says


If I just go to the store and buy a prepaid VISA for $100 if that would work or would it decline also?
More than likely that would decline, for some reason the providing banks for many prepaid Visa cards in the US won’t transact with Australia due to ‘internal policies’. :(

Yeah this really sucks. I have 2 templates I want to pick up but even my own bank with a debt card will not allow the authorization because it’s outside the U.S. I even said but what if I am giving permission for it? They said nope.

78 posts
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voodoodesigns
says

Well after doing a little bit of Google searching I found this has been going on for some time with Themeforest. Themeforest REALLY needs to offer a payment method within the U.S. or you are going to loose a lot of sales. At this point I am going to be forced to look to other sites for my purchase. :-(

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fillerspace
says

What kind of bank doesn’t allow international transactions? I could understand flagging it as potential fraud if you don’t normally buy from non-US merchants, but once you verify that it was you, they should allow it. What if you need to travel? Will they let you use your card then? I have never had a problem using my US credit cards with Envato.

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