3 posts
  • 3 Years of Membership
  • Collector Level 1
paula10diez
says

Hello all. I just purchased Crius template from Themeforest, and a few weeks after i received a call from my hosting provider telling me that this template is letting some hacks enter and try to break the whole server security, which is kind of dissapointing since I purchased this item thinking there was noting wrong with it.

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

Can you please contact Support and let them know what’s happening? They’ll want to investigate that. Thanks!

221 posts
  • 4 Years of Membership
  • United Kingdom
  • Author Level 3
  • Collector Level 2
+2 more
NuclearThemes
says

Do you have your phone number displayed on your site? Could someone have impersonated your hosting company?

3 posts
  • 3 Years of Membership
  • Collector Level 1
paula10diez
says
I do have the phone number, but the hosting company its not mine. I am just a client.

Do you have your phone number displayed on your site? Could someone have impersonated your hosting company?
3 posts
  • 3 Years of Membership
  • Collector Level 1
paula10diez
says

Thank you KingDog, I will do it.


Can you please contact Support and let them know what’s happening? They’ll want to investigate that. Thanks!
1 post
  • 3 Years of Membership
  • Collector Level 1
icenyne
says

I was considering purchasing the Crius template…

Has the security issue been resolved? Was it in the template itself or the underlying Wordpress installation?

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