Hi there guys! Just comment that in the main page, at the popular tab, there are popular items with wrong count sales.
I think this is on a time basis, such as weekly.
It’s not a real time counter.. That’s why it seems incorrect to you
Ok so, it will be useful if it’s updated daily or more frequent
But I don’t know what’s the current traffic so… hehe
The popular items display the sales the templates have had in the last week I believe…
It’s not that it’s incorrect, it’s that ‘sales’ on the popular pages are counted differently.
Because a customer can purchase a file more than once, in order to prevent ‘gaming’, we’ve made it that no matter how many times an individual customer purchases a file, it is only counted once for the popular files pages.
For example, if customer A purchases file X 3 times, B purchases it 1 time and C purchases it 2 times, for the popular files page it’ll count as 3, not 6.
We will add a notice at the bottom of the page to clear this up
Sorry for the confusion – we should have done this months ago!
- Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
- Open a support ticket if you would like specific help with your account, deposits or purchases.
- Item Support by authors is optional and may vary. Please see the Support tab on each item page.
Most of all, enjoy your time here. Thank you for being a valued Envato community member.