1424 posts
    Has referred 50+ members Has sold $125,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 100+ items on Envato Market
+5 more
Anps says

Just got from someone that he cannot buy our theme, it does not accept neither paypal neither skrill any ideas?

1424 posts
    Has referred 50+ members Has sold $125,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 100+ items on Envato Market
+5 more
Anps says

Bump… anybody else experiencing this?

1 post
    Has collected 1+ items on Envato Market
Viktoran says

: (

231 posts Envato Market Support
    Member of the Envato Team Located in United Kingdom Provided great feedback to improve the user experience on Envato Market Has been part of the Envato Community for over 5 years
+7 more
MhW Envato team says

Hey Anps,

More than likely this will be something on the user’s end, for example if they’re based in a country that doesn’t accept PayPal or Skrill, or if their Card issuer has blocked the overseas payment.

Could you ask the user to open a support ticket, where we’ll be able to provide direct assistance?

Thanks! :grin:

Christian

1424 posts
    Has referred 50+ members Has sold $125,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 100+ items on Envato Market
+5 more
Anps says

Already did that and i figured that indeed it has to be as you say, since later on we got a bunch more sales. So it should work :)

Thank you

by
by
by
by
by
by