557 posts Epic Trailer Music
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MartijndeBont
says

Hi guys!

A quick question: If I delete items which had sales do I lose those sales at my profile page? in other words, if I delete all my work will my sale counter start at zero again?

I’m not planning on deleting my portfolio by the way, but I do want to repack my music packs so I want to delete them and build some new ones.

Thanks for your help! Martijn

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organicbee
says

no

802 posts Plastic it's fantastic:))
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plastic3
says

As i know, you can’t do this, it’s against of AJ rules..

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PatrikL
Envato team
says

No, sales counter won’t reset. I’ve deleted many items from my portfolio, close to 15 actually and I haven’t lost any sales.

As for repacking the items however, you need special permission from a senior staff member, preferably Scott Wills or Lance.

Good luck!

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mordauk
says

Nope, sales don’t go away. The item is removed from your portfolio, along with all of its comments, but the sales count stays.

Edit: beat me to it.

557 posts Epic Trailer Music
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MartijndeBont
says

Thanks guys! I’ll contact support for the repacking!

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Joost
Moderator
says

The general rule of thumb is that, once a file has been deleted off the marketplaces, it cannot be re-uploaded again. I guess you could indeed contact support, but don’t bet your files on it ;)

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Keenpixel
says

Why not just repackage some of your files into bundles and upload those, but still keep the individual files also? The last I knew you didn’t need permission to create bundles, although there are some guidelines you’d need to follow.

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kimonothemes
says

Another question in the same topic… Do rates go away after deleted item?

2627 posts Put a Donk On It
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ThemeProvince
says

Another question in the same topic… Do rates go away after deleted item?

No they don’t :)

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