- Sold between 100 000 and 250 000 dollars
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Author had a Free File of the Month
- Won a Competition
- Author was Featured
- Item was Featured
- Bought between 10 and 49 items
few days ago i’ve deleted an item
now it’s listed as “[Soft Disabled]” in my hidden tab
it this normal ?
Yeah. It means that nobody can access it except for you or staff. Just in case you want it back
And I think because customers that bought the item should still be able to dl it. Not sure about the latter though.
- Sold between 250 000 and 1 000 000 dollars
- Exclusive Author
- Interviewed on the Envato Notes blog
- Author was Featured
- Item was Featured
- Beta Tester
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
few days ago i’ve deleted an item
now it’s listed as "[Soft Disabled]" in my hidden tab
it this normal ?
You have to contact support to have it deleted permanently. It happened to me too 
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Interviewed on the Envato Notes blog
- Author was Featured
- Item was Featured
- South Africa
doesn’t it get delete permanently after 30 days? I thought that’s how it worked
- Sold between 100 000 and 250 000 dollars
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Author had a Free File of the Month
- Won a Competition
- Author was Featured
- Item was Featured
- Bought between 10 and 49 items
- Community Moderator
- Won a Competition
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Item was Featured
- Grew a moustache for the Envato Movember competition
- Author was Featured
- Bought between 100 and 499 items
- Referred between 200 and 499 users
When you delete the item it goes into your hidden files but the item only gets deleted from your portfolio so no one else see’s it, it won’t get deleted from the hidden files 
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Interviewed on the Envato Notes blog
- Author was Featured
- Item was Featured
- South Africa
I think this is how it works…
in the past… if you deleted an item it would only get deleted after 30 days but it still shows up in your portfolio and can be seen for 30 days by everyone
Now if you delete an item, it is removed from your portfolio and not visible to non-buyers… and it is shown in your in hidden tab for 30 days and can only be viewed by the author and buyers of the file… then after 30 days it is removed…
- Community Moderator
- Won a Competition
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Item was Featured
- Grew a moustache for the Envato Movember competition
- Author was Featured
- Bought between 100 and 499 items
- Referred between 200 and 499 users
I think this is how it works…in the past… if you deleted an item it would only get deleted after 30 days but it still shows up in your portfolio and can be seen for 30 days by everyone
Now if you delete an item, it is removed from your portfolio and not visible to non-buyers… and it is shown in your in hidden tab for 30 days and can only be viewed by the author and buyers of the file… then after 30 days it is removed…
Hidden files arnt removed after 30 days, i’ve got a few files that must be 50 – 60 days old now and they are still in the hidden 
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Interviewed on the Envato Notes blog
- Author was Featured
- Item was Featured
- South Africa
I think this is how it works…Hidden files arnt removed after 30 days, i’ve got a few files that must be 50 – 60 days old now and they are still in the hiddenin the past… if you deleted an item it would only get deleted after 30 days but it still shows up in your portfolio and can be seen for 30 days by everyone
Now if you delete an item, it is removed from your portfolio and not visible to non-buyers… and it is shown in your in hidden tab for 30 days and can only be viewed by the author and buyers of the file… then after 30 days it is removed…![]()
yeh but did u delete them? or have they been disabled by staff because of a bug? I doubt that if you delete an item it will stay in your hidden tab forever
- Community Moderator
- Won a Competition
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Item was Featured
- Grew a moustache for the Envato Movember competition
- Author was Featured
- Bought between 100 and 499 items
- Referred between 200 and 499 users
yeh but did u delete them? or have they been disabled by staff because of a bug? I doubt that if you delete an item it will stay in your hidden tab foreverI think this is how it works…Hidden files arnt removed after 30 days, i’ve got a few files that must be 50 – 60 days old now and they are still in the hiddenin the past… if you deleted an item it would only get deleted after 30 days but it still shows up in your portfolio and can be seen for 30 days by everyone
Now if you delete an item, it is removed from your portfolio and not visible to non-buyers… and it is shown in your in hidden tab for 30 days and can only be viewed by the author and buyers of the file… then after 30 days it is removed…![]()
Deleted manually of course.. Trust me they don’t get deleted from your hidden tab unless you contact support maybe 
