- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 50 and 99 users
- Sold between 10 000 and 50 000 dollars
- Author had a Free File of the Month
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 3-4 years
- Referred between 200 and 499 users
- Sold between 50 000 and 100 000 dollars
MTD said
Bluz said
In my opinion, The real problem is that clients that are happy with your theme – don’t bother rating it, and clients that are unhappy for any reason what so ever, even if it doesn’t have any basis – give you a bad rating.Your glass of water seems to be half empty.
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Is it? look at this theme http://themeforest.net/item/inspire-business-premium-corporate-wp-theme/137991 It has 70 purchases but 3 ratings which in total give him 3 stars – where oh where are all the rest 67 people?
- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Item was Featured
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Bluz said
MTD saidIs it? look at this theme http://themeforest.net/item/inspire-business-premium-corporate-wp-theme/137991 It has 70 purchases but 3 ratings which in total give him 3 stars – where oh where are all the rest 67 people?
Bluz said
In my opinion, The real problem is that clients that are happy with your theme – don’t bother rating it, and clients that are unhappy for any reason what so ever, even if it doesn’t have any basis – give you a bad rating.Your glass of water seems to be half empty.
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I think any online product rating system is inherently biased that way. The people most likely to be vocal about their opinions are those that have had the strongest negative experience with a product – regardless whether the source of that negative experience is product error or user error. A simple thumbs up system (only boolean positives – a la Facebook “Like”) or reminding users to rate the products via email (like Amazon does) might alleviate the issue.
Anyway, this has been discussed a variety of times. I believe I remember reading that a rating system overhaul is in the works, so I think we just need to sit tight till the devs come up with a better solution. They’re improving things all the time, but it can’t all be done at once 
Bluz said
That won’t stop stupid clients from giving you bad rating for no reason, I have a 3 star theme which is not my most beautiful theme but in terms of coding it’s on of the best I made and still it has a 3 star rating, and it’s not because of support because I provide great support for my clients. In my opinion, The real problem is that clients that are happy with your theme – don’t bother rating it, and clients that are unhappy for any reason what so ever, even if it doesn’t have any basis – give you a bad rating.
It’s definitely true. Some buyers even don’t know how to rate your theme.

