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theAlThemist says

Hello guys,

just to let you know – all my answers to comments on my dashboard are doubled for some reason. They look normal (single reply) when I hit the submit button, but when I refresh the page, they are all doubled (appear twice).

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ImanGM Moderator says

Hey,

I had the same experience yesterday.

Cheers,
Iman

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joomfx says

Hey Koev,

I have the same issue in Firefox (my main browser). I got sick of these double posts and I switched to Chrome (for commenting only :D) and the issue is resolved.

I also have some Javascript issues with Themeforest.net when browsing with Firefox. It is most probably an addon/plugin that is causing this conflict but I couldn’t find which one exactly (there is no JS issue in Chrome).
To be more specific this JS issue in Firefox started once I upgraded it to 27.x.x. Yesterday I upgraded it to 28.x but this did not make any change.

The problem I experience is sporadic – sometimes (50% of the time) when I hover an item thumbnail it doesn’t bring the popup image. When I go to the Item Page I do not see the Purchase button, there is just a gif loader all the time. If I refresh the page the issue is resolved and the Purchase button is shown.
So, I’m wondering if other guys have the same JS issues as mine :)

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theAlThemist says

Absolutely the same here… and it’s been the same for more than a month.

Anyways, I don’t think changing the browser is THE solution. Imagine if we suggest the same to our clients when they ask for support…

@ DEVS: It’s not the ** IE6, but one of the major browsers! Fix it! Been reported hundred times since the last two months. There are people (buyers) reporting that they just CAN’T purchase what they want. What am I supposed to tell them??? “Change the ** browser, you idiots”???

That’s just not serious!

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joomfx says

@Koev I’m “happy” I’m not the only one :D

So it seems to be an issue with Themeforest/Marketplaces. I spent an hour yesterday trying to find out why Themeforest does not work well for me in Firefox. I disabled all plugins one by one, upgraded the browser, searched on Google for any known issues but I was not able to solve it or to find out what is causing it.

Yep, definitely agree changing the browser is not the solution.

@DEVS – Would you please really have a look at it? An official statement (reply from the staff) will be greatly appreciated :)

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josweb says

@Koev I’m “happy” I’m not the only one :D

So it seems to be an issue with Themeforest/Marketplaces. I spent an hour yesterday trying to find out why Themeforest does not work well for me in Firefox. I disabled all plugins one by one, upgraded the browser, searched on Google for any known issues but I was not able to solve it or to find out what is causing it.

Yep, definitely agree changing the browser is not the solution.

@DEVS – Would you please really have a look at it? An official statement (reply from the staff) will be greatly appreciated :)

Ditto, I’m having these issues also. It’s getting very tiresome to keep reporting duplicate posts…....

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KingDog Envato team says

Hey everyone. Please remember that you will want to open a Support ticket for any site related issues rather than just post to the forums hoping a Dev will see it :)http://support.envato.com/

Please be as specific as possible in your tickets with what browser, OS, steps you take, etc., so that Support can see if they can replicate the problem. Thanks!

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cmoreira says

Happened to me a few times lately also.

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sevenspark Moderator says

Happens every time for me.

I assume someone already submitted a ticket. I don’t want to flood support with the same ticket over and over, but this does really need to be resolved as it looks really unprofessional with either duplicate comments everywhere or all sorts of flagged comments.

Can someone confirm they’ve submitted a support request and then update us when you hear back? Thanks!

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jordan-lewis Envato team says

Hi everyone, thanks for your feedback.

We have investigated the issue and it seems our script loader is having some issues in FireFox. We are working on fix and will post an update soon when it’s deployed.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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