1755 posts How's the surf doing?
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tommusrhodus
says

Hey Devs,

I’m noticing that the p/month isn’t ticking over properly at the moment, I’ve got an item that’s well over a month old now and the p/month counter isn’t splitting the sales amount properly.

Sorry if this has already been identified and mentioned.

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Dzinc
says

Hi Tom, are you referring to the total number of sales difference between profile and earnings page? If so, a ticket has indeed already been forwarded to the devs. Please refer to this thread. Thanks!

1755 posts How's the surf doing?
  • Power Elite Author: Sold more than $1M on Envato Market
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tommusrhodus
says

Hey Dzinc,

No I’m talking about this;

The above is taken from a theme uploaded on the 7th of March, usually the counter would split after the first month, you can see this hasn’t happened, or perhaps, has this now changed to split after a 2 month period? And then I’ve just opened this thread and made myself look silly :)

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Dzinc
says

Hi again Tom, I see what you mean now, you’re referring to the item stats from the Portfolio page. I’ve checked my author account and everything seems fine, being split per month as usual.

Is this only happening with that one specific item? Maybe a browser plugin could be causing it? Either way, a quick note has been added to the devs, just to make sure.

If anyone else is having the same issue, please do let us know, by providing as much detail as possible.

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SmoothThemes
says

Had the same issue with TommusRhodus.

Regards.

631 posts Dream big
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pixel-industry
says

We have the same issue, but only on last three items in our portfolio.

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weibergmedia
says

+1

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Jaynesh
says

I’m having the same issue on my latest item.

On my other items, it was calculated straight away which was also a problem because if the item was approved at the end of the month closing at 1 sale then that data wouldn’t be very accurate when the average was calculated with the following month.

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