734 posts fifty_tons and CodingJack
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50andJACK says

Hi,

Recently I took one of my items out from AD. Today I got an email from a user saying that he purchased the file I took out, and he’d like to re-download it, but can’t since it’s been taken out.

The thing is that when I press that email link where authors check if the sender actually boiugh the file, there’s nothing there.

So it’s like he never puchased it. Is it possible that he actually did buy it and it doesn’t show because I took it out? Because I don’t know whether to send him the files or not.

Thanks,

- 50

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bitfade says

i’d say, just send the file.

how many times can this happen ?

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Tean says

If you took the file out how did he know you had it?

Unless hes been keeping track of your portfolio :D

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sike says

You can try to ensure the buyer is contacting with the correct account, sometimes they have multiple account. :)

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RimmonTrieu says

Or you should beware of dishonest buyer. A guy asked me to support my file that he never bought, he claim it was a free file of the month. I’ve never submitted a free file of month :|

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Emroni says
he claim it was a free file of the month

Like you wouldnt know that yourself if it was :P

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bitfade says
Or you should beware of dishonest buyer. A guy asked me to support my file that he never bought, he claim it was a free file of the month. I’ve never submitted a free file of month :|
yeah, but you did know he was dishonest while 50 don’t
imho, it’s better to have an happy cheater than a pissed customer

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RimmonTrieu says
Or you should beware of dishonest buyer. A guy asked me to support my file that he never bought, he claim it was a free file of the month. I’ve never submitted a free file of month :|
yeah, but you did know he was dishonest while 50 don’t
imho, it’s better to have an happy cheater than a pissed customer

that’s why I just said to beware ;)

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50andJACK says
Hey 50,

You can always contact support for these kinds of situations. Simply include the buyers username and we’ll confirm it for you.

:)

I did ask the same question :D. I’m curious about how this works :)

Thanks guy for the help :)

- 50

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theflyingtinman says

Were you logged in with the correct username when you checked? I presume it wasn’t a 50andJack file you are talking about. :)

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