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Raincutter says

I just got an item accepted but didn’t got reviewer’s mail. I actually want to track the time it’s been accepted. So should I contact support about it?

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gbs says
I just got an item accepted but didn’t got reviewer’s mail. I actually want to track the time it’s been accepted. So should I contact support about it?

This seems quite strange… Maybe there’s any problem with the mail server?

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Raincutter says
I just got an item accepted but didn’t got reviewer’s mail. I actually want to track the time it’s been accepted. So should I contact support about it?
This seems quite strange… Maybe there’s any problem with the mail server?

Don’t know mate. I guess I should contact support about it. It’s been more than an hour since I logged in in gmail but still nothing in it. Thanks for the reply. :)

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gbs says
Don’t know mate. I guess I should contact support about it. It’s been more than an hour since I logged in in gmail but still nothing in it. Thanks for the reply. :)

I’m using Gmail too, and recent days it turned out to be very slow in processing. In some cases I had to tell my friends/ customers to send the mail again and wait til it get to my inbox.

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aRtlessX says

I’m not sure if the approval/rejection emails get sent automatically and not manually. B/c I remember clearly when one of my items was on soft rejection, I just happened to see that the item was in my ‘hidden’ menu, the reviewer had forgotten to send me the email. So maybe it’s like that for approvals too.

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PatrikL Envato team says

I suggest you check your junk folder, sometimes gmail tends to sort things out as spam that shouldn’t be listed as such ;)

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Raincutter says

@greedybrown: that sucks. It has turned a little messy. Agreed with that.

@aRtlessX: I think so too. :)

@PatrikL: Already did that. I usually end up in spam and trash if by mistake my mails go there. No luck though. :(

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Raincutter says

All sorted now. I just got the mail. Mods can lock this thread now.

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