549 posts
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 3-4 years
yeremia says

Just to add, I have tried three times today, various times.

Best I have got was 313/465mb and it just stopped Worst 18.5/465

This is the only site where I have to download and not touch my mouse or the download might stop – its like being on dialup again telling my kids, dont use the net!

Please help sort!!

Hai pudsuk, maybe your connection lose during the download… try to pause during download when you see the transfer data is stopped and then start again the download..

Hope this help.

2 posts
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
dlooney1 says

I’m having the same problem. I’ve tried 4 different times today/tonight. I only use the standard download from the browser and no download manager. I leave the computer alone so no interruptions. The file is 384mb and always stops at 12mb. I want to try another one but I’m afraid to buy it if it won’t download.

549 posts
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 3-4 years
yeremia says

I’m having the same problem. I’ve tried 4 different times today/tonight. I only use the standard download from the browser and no download manager. I leave the computer alone so no interruptions. The file is 384mb and always stops at 12mb. I want to try another one but I’m afraid to buy it if it won’t download.

Hi dlooney, sometime the problem is not the zip file.. but the connection on your internet.. try to pause when you see the transfer data stopped 0.0kb… and than resume again the download…when the connection is lose, the download will stop.. because every browser they have timing during the download..when connection lose the download stopped. Make sure you always check your status connection.

hope this help.

2 posts
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
dlooney1 says

Thanks but I had already tried that based on your previous post. It never freezes at 0.00kb it always downloads something. I tried downloading a small file (only 2MB) and that worked fine.

2 posts
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
DenisVi says

I have this problem all time when I buy here something – It’s always like a war to download smth from here. Please, solve it – it’s impossible.

2 posts
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
DenisVi says

Today I need very quickly one file that I’ve bought and I’m fighting for 2 hours yet to download it – it’s really unbelievably annoying

549 posts
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 3-4 years
yeremia says

Today I need very quickly one file that I’ve bought and I’m fighting for 2 hours yet to download it – it’s really unbelievably annoying

Hi Denis, make sure you have good internet connection if you download the big file.. sometime when the connection is not good it will be problem when you download the big file..or try different browser.

Make sure you not using download manager when you download the file.

If you still have the problem, i suggest you contact the support.

Hope this help.

29 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Malaysia
  • Referred between 1 and 9 users
  • Sold between 5 000 and 10 000 dollars
perekaniaga says

I think it’s still down to your ISP connection. Might be a glitch for couple of days.

The best option is to contact support. Or maybe you can contact the author and try to make a deal in transferring through a file sharing site. If that’s allowed.

1 post
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 and 100 dollars
SmithandTeam says

I’ve had this problem since I started using GraphicRiver. My solution was to download BitComet and use IE to download the file. It sent it straight to BitComet, split it up into 5 chunks, and the file was here in 10 minutes.

1 post
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
METATE says

I JUST PURCHASE A AE TEMPLATE PROMOTE ME & MY COMPANY AND TRY TO DOWNLOAD IT ….I JUST CAN ’T…..AM I GOING TO RECIVE IT ON THE MAIL ?

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