Anybody else have buyers complains that the theme they have downloaded from there account has the wrong theme inside.
For example the download Sneak and get Archin inside. Theme zip is called sneak-premium-wordpress-theme.zip and when it extracts it droppes the Archin folder.
Just checking if i’m losing my mind here . Have added the correct folder again now, only want to know if it was me or are the download system on themeforest which is messed up.
- Has been a member for 4-5 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Sold between 10 000 and 50 000 dollars
- Microlancer Beta Tester
and finally the client get two themes at price of one?
It happened to me last week too (buyer received one of my other themes in a download) but I assumed I just made a mistake in a version update and accidentally zipped the wrong theme. I was doing updates on all of my themes that day so it’s quite possible I had made the mistake.
Yeah this could have happen to me after releasing updates of all our themes regarding that timthumb bug.
@redactor. Well that’s the risk of making mistakes