84 posts Wordpress Developer
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
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  • Bought between 10 and 49 items
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  • Referred between 10 and 49 users
joefrey says

Hi everyone,

I would like to ask If there’s anyone had experience the same as mind that the earnings from May 1 to May 16 became zero? I’ve contacted the envato support and waiting for their response on this issue.

Thanks, Joefrey

353 posts
  • Sold between 10 000 and 50 000 dollars
  • Microlancer Beta Tester
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Author had a Free File of the Month
  • Exclusive Author
  • Has been a member for 3-4 years
juanmita says

Sorry, fails to understand. It had sales this month and now sales have reversed? shocked

1471 posts
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  • Russian Federation
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  • Grew a moustache for the Envato Movember competition
AndrVlad says

How your statement for May looks like?

Best Regards, Andrey

274 posts
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  • Bought between 10 and 49 items
  • Sold between 1 000 and 5 000 dollars
boomopera says

What do you mean? Someone cleared your account??? Maybe it was transfered automatically to your bank account? But yeah, youd know that by now I guess.. I hope its nothing to do with all the attacks on the site lately..

121 posts
  • Bought between 10 and 49 items
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  • Romania
WebDraft says

You have 0 sales ? Or what ? :-/

84 posts Wordpress Developer
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Won a Competition
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
joefrey says

Hello All,

On my statement it says ‘Freeze’. What do you mean by this?

Thanks, Joefrey

685 posts
  • Grew a moustache for the Envato Movember competition
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
+2 more
EladChai says

I think your account (earnings) are frozen. Check your email (trash?), you might get one from support (I suppose).

84 posts Wordpress Developer
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Won a Competition
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
joefrey says

I think your account (earnings) are frozen. Check your email (trash?), you might get one from support (I suppose).

Thanks EladChai. :) I will check my email.

1998 posts
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 000 and 5 000 dollars
  • Author had a Free File of the Month
  • United States
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
Graphic-Studio says

Some item in your Themeforest account is probably coming under questioning.

Your Graphicriver account is still active though.

Check with Support as suggested.

Then you can clear it up with them, and all of your Themes could be back online.

1998 posts
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 000 and 5 000 dollars
  • Author had a Free File of the Month
  • United States
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
Graphic-Studio says

You seem back in, Great!

Nice portfolio!

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