23 posts
  • 5 Years of Membership
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FXoffice
says

Hello.
I’ve sent emails to support several times but haven’t received a reply. My customers complain that they send me emails but I receive nothing. Newsletters from themeforest stopped to come too. Spam filter is turned off.
Thanks

633 posts Dream big
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pixel-industry
says

Hello.
I’ve sent emails to support several times but haven’t received a reply. My customers complain that they send me emails but I receive nothing. Newsletters from themeforest stopped to come too. Spam filter is turned off.
Thanks

Try to contact support via twitter: https://twitter.com/envato_support. We contacted them via twitter and got respond in two days.

1 post
  • 2 Years of Membership
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  • France
beddiaf
says

i have the same problem and i see that the contact-form7 has a pb with certain wp theme. so check you contact configuration and see in the second partie of the table :what you receive. fo exemple: your-email [your-message]

hope i hepl u

275 posts Details matter
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SeventhQueen
says

Seems like a problem at your end. Depending on your email hosting you should contact support from hosting company

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