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Demorfoza says

Okay, it seems noone had the same problem, at least I didn’t found similar thread. I just issued a very next money withdrawal from my account and BAM! – my balance became 0$. Usually it remains the same, you know how withdrawal looks like.

Earnings tab doesn’t show any “Frozen” message or so. I just wrote to support, but does any of you guys experienced such issue?

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petrenj says

Maybe you choose Amount instead of All Earnings… I did it once and it was same like you.Zero in the moment :)

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MartijndeBont says

Maybe you choose Amount instead of All Earnings… I did it once and it was same like you.Zero in the moment :)

Jep, sounds familiar, had the same thing last month :) If this is the case you can cancel your withdrawel and it will instantly be back on your account

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Demorfoza says

Maybe you choose Amount instead of All Earnings… I did it once and it was same like you.Zero in the moment :)

Seems like you’re right. I do it all automaticly, maybe this time I accidentaly clicked wrong button ;)
Thank you very much!


Jep, sounds familiar, had the same thing last month :) If this is the case you can cancel your withdrawel and it will instantly be back on your account

Thank you too, just reissued my withdrawal :)

By the way Envato should make a new feature – “cancel your ticket” ;) I’d do it in this moment so it wouldn’t slow down a queue.
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KingDog Staff says

Let me know the ticket number and I can cancel it for you :)

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Demorfoza says

Let me know the ticket number and I can cancel it for you :)

JPT-431-38848
Thank you KingDog :)

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KingDog Staff says


Let me know the ticket number and I can cancel it for you :)
JPT-431-38848
Thank you KingDog :)

Done :)

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EvAndree says

Look at that team work :)

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