107 posts Cuong Tran
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withemes
says

Hi.

Recently, I received an emplty message from review team after my resubmittion of a soft rejected item. Has anyone in this situation and what does it mean? What should I do now?

Thanks. :)

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dtbaker
Moderator
says

Is there a message in the “History” tab area of the soft-disabled item page?

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sevenspark
Moderator
says

I think there is only one possible explanation… your file was reviewed by ghosts :O

(If there is nothing in your History tab like dtbaker suggested, I’d contact your reviewer/support :) )

107 posts Cuong Tran
  • Had an item that was trending
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  • Has sold $75,000+ on Envato Market and is now an Elite Author
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withemes
says

Is there a message in the “History” tab area of the soft-disabled item page?

Yes, there is. Thank you. Btw, I have 2 questions.

1/ I’ve changed my files but the reviewer didn’t remember to clear his cache, so he got the same reason to reject my item. How could I tell him (Mr. kailoon) in this case? Via contact form? Twitter, Facebook? Resubmit with a comment to reviewer? Envato Support?

2/ I always receive a message

Overall, this is a good concept but there are a couple issues here:

We already have a number of submissions with the same overall design and concept and we have to draw the line somewhere.

I think we’re reached a point of saturation. At this point, we’re only looking for unique variations of this design: for another one to be approved it would have to have a couple of unique touches and features that differentiate it from what’s already available and definitely be of higher quality.

Minimal templates can be clean and simple when you manage to handle the white space and details to provide a simple but yet unique template. But if you can’t, it will look like an incomplete template – blank template.

In this case, the submitted template is more like a ‘framework’ than a full fledged design. If you’re going with minimalism, you need to make sure all the little details check out.

Below this message is some comments of the reviewer. Is that true that I only need to fix the issues the reviewer said?

Thanks!

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