There’s nothing more infuriating to me than coming to the forum to read about people bitching about Envato.
This is therefore not a bitching session but a big request,
Someone please respond to ticket LYM-788-97616 and get me off your back.
Regards AJ
Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent 
Great idea
Thanks
OriginalEXE said
Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent![]()
It usually doesn’t help. :/
Vasterad saidIt helped me once.
OriginalEXE saidIt usually doesn’t help. :/
Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent![]()
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
OriginalEXE said
Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent![]()
The idea that you should even need to do this is ludicrous.
Yes, that’s strange. One of my ticket from October 2012 is still without response. 
Parallelus said
OriginalEXE saidThe idea that you should even need to do this is ludicrous.
Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent![]()
It seems the new thing is posting to the forums to get things solved
Parallelus said
OriginalEXE saidThe idea that you should even need to do this is ludicrous.
Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent![]()
Exactly.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
Vasterad said
Yes, that’s strange. One of my ticket from October 2012 is still without response.![]()
Maybe the reply got caught in a spam filter? I don’t see any outstanding tickets for you, but then again I’m not Support so maybe I’m missing something. Do you still have your ticket number?
