90 posts
  • Has referred 200+ members
  • Has sold $750,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Became a Top 20 Author of the Month
+8 more
Net-Labs
says

There’s nothing more infuriating to me than coming to the forum to read about people bitching about Envato.

This is therefore not a bitching session but a big request,

Someone please respond to ticket LYM-788-97616 and get me off your back.

Regards AJ

1556 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+2 more
OriginalEXE
says

Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)

90 posts
  • Has referred 200+ members
  • Has sold $750,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Became a Top 20 Author of the Month
+8 more
Net-Labs
says

Great idea

Thanks

303 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
Vasterad
says

Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)

It usually doesn’t help. :/

1556 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+2 more
OriginalEXE
says


Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)
It usually doesn’t help. :/
It helped me once.
1088 posts Best-dressed man at PressNomics 2013
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+13 more
Parallelus
says

Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)

The idea that you should even need to do this is ludicrous.

303 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
Vasterad
says

Yes, that’s strange. One of my ticket from October 2012 is still without response. :D

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says


Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)
The idea that you should even need to do this is ludicrous.

It seems the new thing is posting to the forums to get things solved

785 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 5 years
+4 more
GravityDept
says


Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)
The idea that you should even need to do this is ludicrous.

Exactly.

6768 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Yes, that’s strange. One of my ticket from October 2012 is still without response. :D

Maybe the reply got caught in a spam filter? I don’t see any outstanding tickets for you, but then again I’m not Support so maybe I’m missing something. Do you still have your ticket number?

by
by
by
by
by
by