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Net-Labs says

There’s nothing more infuriating to me than coming to the forum to read about people bitching about Envato.

This is therefore not a bitching session but a big request,

Someone please respond to ticket LYM-788-97616 and get me off your back.

Regards AJ

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OriginalEXE says

Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)

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Net-Labs says

Great idea

Thanks

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Vasterad says

Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)

It usually doesn’t help. :/

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OriginalEXE says


Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)
It usually doesn’t help. :/
It helped me once.
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Parallelus says

Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)

The idea that you should even need to do this is ludicrous.

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Vasterad says

Yes, that’s strange. One of my ticket from October 2012 is still without response. :D

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organicbee says


Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)
The idea that you should even need to do this is ludicrous.

It seems the new thing is posting to the forums to get things solved

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GravityDept says


Hey, did you try posting the ticket number to their Twitter? I do that when it’s urgent :)
The idea that you should even need to do this is ludicrous.

Exactly.

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KingDog Envato team says

Yes, that’s strange. One of my ticket from October 2012 is still without response. :D

Maybe the reply got caught in a spam filter? I don’t see any outstanding tickets for you, but then again I’m not Support so maybe I’m missing something. Do you still have your ticket number?

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