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urbazon
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Note: this is my post originally posted in this forum topic. However, I realized it goes beyond that particular topic, so I am opening a separate thread here.

I was following all those mandatory support-related topics carefully for the past few days, and the more I read (especially the official answers) the more I am concerned. Here is the reason why:

Authors and buyers were asking Envato for numerous times in the past 4-5 years for various features/improvements/fixes for the Market(places), ranging from minor UI tweaks to big projects like search improvements and shopping cart. Majority of those requests are still “in the pipelines” (pun intended). The excuse for not making them was always the lack of resources (mainly people/devs).

Even now, they claim they are working so hard on search, shopping cart and what not, always giving us the excuse of things turning out to be more complicated than they anticipated. More complicated, you say? Then assign more experts to work on the same problem(s). Unless you don’t have any more people to assign. Then how are you in a position to:

start new (unwanted / non-requested) features/projects like this whole mandatory-support mess, which request even MORE development resources (time/staff/...), while at the same time they affect only 2 of your marketplaces (you do have 8 marketplaces, unless you forgot).

My main question here: is Envato losing focus? Or are you (Envato) deliberately shifting your focus primarily to ThemeForest (and CodeCanyon) and neglecting other marketplaces? If this is the truth, then please be honest and let us know right now so that we can start migrating elsewhere. Thanks.

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DiegoMirnov
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Hi Urbanon, the focus is called “Themeforest”.

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doru
says

Hi Urbanon, the focus is called “Themeforest”.

for sure is not activeden :D

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ToivoMedia
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Hi Urbanon, the focus is called “Themeforest”.
for sure is not activeden :D

I wonder if any activedenners cheated the system on 100% rates day. Buy your item 3 times and get it to number 1 on the weekly best sellers! :D

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doru
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Hi Urbanon, the focus is called “Themeforest”.
for sure is not activeden :D
I wonder if any activedenners cheated the system on 100% rates day. Buy your item 3 times and get it to number 1 on the weekly best sellers! :D

post of the day award to you! :D :D :D :D

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digitalscience
says

My main question here: is Envato losing focus? Or are you (Envato) deliberately shifting your focus primarily to ThemeForest (and CodeCanyon) and neglecting other marketplaces? If this is the truth, then please be honest and let us know right now so that we can start migrating elsewhere. Thanks.

In my opinion they’re not losing focus, they’re just focusing on priorities. Their main focus is always growth, once each marketplace was completed, a new one was put into motion. The reason why I think progress has been slow on the marketplaces in terms of requested features and improvements being implemented is because their focus has been on Envato Studio for the last year or so. They basically created a new start-up, and got it to become successful so that takes time and energy to do. But now that’s complete I think Envato has also learnt about a different type of market – hiring out human resources, and they’re wanting to bring some of these services to Envato Market. Which is why I think we’re seeing Envato Studio links on the downloads page, and also this new mandatory support idea with support packs and Envato earning commission. They bring in the buyers, they’re only making 30% from their top authors, so it would make sense as a business to also tap into the huge after market revenue streams. It’s just the way they’re implementing it, isn’t really fair to authors. But it would work if we’re able to choose if we want to offer these services, and also be compensated fairly for it.

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VF
says

I don’t like to comment on this but I would say – the way they handled badges – conveys big picture. Not joking but explains the way they make decisions and abilities.

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DiegoMirnov
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“they’re only making 30% from their top authors”.

Just go to Themeforest popular files. Try to calculate the whole earnings in that page and you´ll see that only 30% is a HUGE thing. Much more than all other marketplaces together.

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digitalscience
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“they’re only making 30% from their top authors”. Just to to Themeforest popular files. Try to calculate the whole earnings in that page and you´ll see that only 30% is a HUGE thing. Much more than all other marketplaces together.

Yes that 30% is huge, but I’m saying since they’re bringing in the buyers, besides making 30% on each sale, they can also make additional income from support / customizations etc… as a business that would make sense, and that’s pretty much what’s happening with the support pack idea.

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DiegoMirnov
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“they’re only making 30% from their top authors”. Just to to Themeforest popular files. Try to calculate the whole earnings in that page and you´ll see that only 30% is a HUGE thing. Much more than all other marketplaces together.
Yes that 30% is huge, but I’m saying since they’re bringing in the buyers, besides making 30% on each sale, they can also make additional income from support / customizations etc… as a business that would make sense, and that’s pretty much what’s happening with support pack idea.

You´re right. This is the power of business.

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