3801 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+11 more
KrownThemes
says

Hey guys

Lately (from two weeks now) i get these kinds of errors from users:

Downloading update from http://s3.amazonaws.com/marketplace-downloads.envato.com/files/69853882/goodwork-theme.zip?AWSAccessKeyId=[....].zip… An error occurred while updating Goodwork: Download failed. Couldn’t connect to host

Note that this is not an error with the updating script (which works out fine most of the times). But it seems that there are times when some users try to update (again, just a few reported this but it was never reported before), they cannot do it because the file cannot be downloaded.

Can anyone shed some light here?

3801 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+11 more
KrownThemes
says

bump! :)

2773 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
+21 more
contrastblack
Envato team
says

bump! :)

Hey Ruben, I’ll let support know. Thanks! (for the bump too :D )

394 posts
  • Became a Top 20 Author of the Month
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Had an item that was trending
+7 more
pixelgrade
says

+1

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