3804 posts
  • Elite Author
  • Author Level 11
  • Trendsetter
  • 7 Years of Membership
+12 more
KrownThemes
says

Hey guys

Lately (from two weeks now) i get these kinds of errors from users:

Downloading update from http://s3.amazonaws.com/marketplace-downloads.envato.com/files/69853882/goodwork-theme.zip?AWSAccessKeyId=[....].zip… An error occurred while updating Goodwork: Download failed. Couldn’t connect to host

Note that this is not an error with the updating script (which works out fine most of the times). But it seems that there are times when some users try to update (again, just a few reported this but it was never reported before), they cannot do it because the file cannot be downloaded.

Can anyone shed some light here?

3804 posts
  • Elite Author
  • Author Level 11
  • Trendsetter
  • 7 Years of Membership
+12 more
KrownThemes
says

bump! :)

2782 posts
  • Most Wanted Winner
  • Feedback Guru
  • Winner
  • Meetup Participant
+23 more
contrastblack
Envato team
says

bump! :)

Hey Ruben, I’ll let support know. Thanks! (for the bump too :D )

396 posts
  • Power Elite Author
  • Author Level 12
  • Top Monthly Author
  • Trendsetter
+8 more
pixelgrade
says

+1

by
by
by
by
by
by