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UBLThemes
says

Envato has developed some amazing sites which we must all agree :)

At the moment I think the one where Envato can maybe capitalise on is the support type of sites.

Charge authors for using it.

I personally would pay a monthly fee for this, plus buyers would not have to keep logging into every single site just to get support for each and every product.

Why do Envato not do a website like Ticksy, but through in a forum within it also.

They would make a fortune out of the authors on all counts, plus we authors know that that it will integrate nicely for our products.

It does not just have to be for the marketplaces, its hard to find a good/affordable support site for anything, let alone one which integrates into Envato.

Dont get me wrong, I personally do not need one, I have a custom built support site which uses the envato api, but I still get customers complaining about having to sign up, which I would like to prevent any complaints personally.

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TNL3542
says

envato has a nice ticketing system.. yeah it does take them some to reply to emails.. i have the same software installed on my site.. for support.. just my 2cents

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UBLThemes
says

envato has a nice ticketing system.. yeah it does take them some to reply to emails.. i have the same software installed on my site.. for support.. just my 2cents

? lol..

Not sure you understood my post.

Im not on about there support site, Im on about creating a support site for authors, like ticksy did :)

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MoonBear
says

From what I’ve heard, they are slowly moving towards a ticket system for authors. The support tab was the first step.

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ZozoUI
says

That would be great, I do not why they are not doing it.

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