598 posts
  • United Kingdom
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Interviewed on the Envato Notes blog
  • Referred between 50 and 99 users
  • Bought between 50 and 99 items
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
UBLThemes says

Envato has developed some amazing sites which we must all agree :)

At the moment I think the one where Envato can maybe capitalise on is the support type of sites.

Charge authors for using it.

I personally would pay a monthly fee for this, plus buyers would not have to keep logging into every single site just to get support for each and every product.

Why do Envato not do a website like Ticksy, but through in a forum within it also.

They would make a fortune out of the authors on all counts, plus we authors know that that it will integrate nicely for our products.

It does not just have to be for the marketplaces, its hard to find a good/affordable support site for anything, let alone one which integrates into Envato.

Dont get me wrong, I personally do not need one, I have a custom built support site which uses the envato api, but I still get customers complaining about having to sign up, which I would like to prevent any complaints personally.

2960 posts
  • Exclusive Author
  • Beta Tester
  • Microlancer Beta Tester
  • Sold between 1 and 100 dollars
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • United States
TNL3542 says

envato has a nice ticketing system.. yeah it does take them some to reply to emails.. i have the same software installed on my site.. for support.. just my 2cents

598 posts
  • United Kingdom
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Interviewed on the Envato Notes blog
  • Referred between 50 and 99 users
  • Bought between 50 and 99 items
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
UBLThemes says

envato has a nice ticketing system.. yeah it does take them some to reply to emails.. i have the same software installed on my site.. for support.. just my 2cents

? lol..

Not sure you understood my post.

Im not on about there support site, Im on about creating a support site for authors, like ticksy did :)

395 posts
  • Elite Author
  • Bought between 10 and 49 items
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 2-3 years
  • Microlancer Beta Tester
  • Grew a moustache for the Envato Movember competition
  • Referred between 10 and 49 users
  • United Kingdom
Jaynesh says

From what I’ve heard, they are slowly moving towards a ticket system for authors. The support tab was the first step.

433 posts
  • Author had a File in an Envato Bundle
  • Sold between 10 000 and 50 000 dollars
  • Europe
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 50 and 99 users
  • Bought between 10 and 49 items
ZozoUI says

That would be great, I do not why they are not doing it.

by
by
by
by
by
by