- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 4-5 years
- Author was Featured
- Ukraine
- Author had a File in an Envato Bundle
- Referred more than 2000 users
- Bought between 10 and 49 items
- Exclusive Author
Short story: contacted support, after 5 days of silence created a thread on forum – got a reply Yay! Replied to their answer with follow-up question after 5 minutes, silence again… almost 3 days already.
Sorry for posting this in public forum.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
Can you email me the ticket #? travis at envato dot com.
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 4-5 years
- Author was Featured
- Ukraine
- Author had a File in an Envato Bundle
- Referred more than 2000 users
- Bought between 10 and 49 items
- Exclusive Author
Thanks, just emailed you.
- Microlancer Beta Tester
- Sold between 100 000 and 250 000 dollars
- Most Wanted Bounty Winner
- Author was Featured
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
It’s summer time and the marketplaces have grown extremely fast in the last 6 months. Give them a little time 
TylerQuinn said
It’s summer time and the marketplaces have grown extremely fast in the last 6 months. Give them a little time![]()
I’m sure a lot of people are getting tired of this statement. If your business is growing fast, you need to grow your staff along with it. Slow support is frustrating when you’re the one trying to receive it.
But you need consider that grow the staff is really hard because to this job Envato needs nice guys, with time, serious, and with high skills.
Cheers 
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 2-3 years
- Item was Featured
- Referred between 100 and 199 users
RDever said
But you need consider that grow the staff is really hard because to this job Envato needs nice guys, with time, serious, and with high skills. Cheers![]()
Hire me
But i am expensive 
- Interviewed on the Envato Notes blog
- United States
- Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
- Author was Featured
- Item was Featured
- Referred between 1000 and 1999 users
- Exclusive Author
- Has been a member for 3-4 years
KingDog said
Can you email me the ticket #? travis at envato dot com.
Can I email too? I got a pretty urgent withdrawal issue but none response yet :(((
Please, I have 2 ticket, I send first 27 August 12 and the second ticket I send yesterday.
Can I email you, Travis?
Travis said in another post that it’s fine and everybody is free to send a email 
Cheers, Rafael Angeline
