156 posts
  • Has referred more than 5000 members
  • Has sold $750,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
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Semenov says

I sent support ticket (#214892) to Envato support, about 24h ago, about urgent issue. It would be great to hear an answer.

Sorry for using forum for this, I understand you guys are very busy, @envato_support twitter isn’t responding.

Thank you.

60 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
pavle says

Same thing here, mate.

digitalvox_design
digitalvox_design Recent Posts Threads Started
78 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 50+ members
  • Has sold $1,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+2 more
digitalvox_design says

Similar “problems” here. I submitted Ticket ID: 213537 five days ago, but I still do not have final answers. I do not know about rules when ticket can / must be closed, so if my post is wrong, sorry. I usually do not participate in forum discussions on this issue, but sometimes you need share an experience that can be helpful. - digitalvox

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 7 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby Envato team says

Hi guys, I hope you are well. My name is Ibrahim Rodríguez from Envato Support. I’m very sorry that we are delayed in replying to your tickets, the team is getting ready for the annual meetup and we are working as fast as possible. In addition to this, we also had some issues with the servers yesterday, but everything is fine now.

I’m checking your tickets right now, thanks for your patience and my apologies for any inconvenience caused.

Have a great day!

367 posts
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+7 more
OrangeIdea says

Hey, I sent support tickets and made many… very many… piracy submissions via this old form, but still got nothing… not badge, not any respond. ;(

60 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
pavle says

Well, I think we all know who you are ;)

367 posts
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+7 more
OrangeIdea says

Well, I think we all know who you are ;)

i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations” ;)

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 7 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby Envato team says

I sent support ticket (#214892) to Envato support, about 24h ago, about urgent issue. It would be great to hear an answer.

Sorry for using forum for this, I understand you guys are very busy, @envato_support twitter isn’t responding.

Thank you.

Hi Semenov, I have replied and escalated your ticket, you should receive a reply soon.

Thanks!

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 7 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby Envato team says

Similar “problems” here. I submitted Ticket ID: 213537 five days ago, but I still do not have final answers. I do not know about rules when ticket can / must be closed, so if my post is wrong, sorry. I usually do not participate in forum discussions on this issue, but sometimes you need share an experience that can be helpful. - digitalvox

Hi digitalvox, I see that your ticket is already assigned to the necessary staff member, you should receive a reply soon. Please allow some time while the reviewer in question replies back. Thanks so much for your patience.

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 7 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby Envato team says


Well, I think we all know who you are ;)
i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations” ;)

Hi OrangeIdea, congratulations for your new badge! :D Please allow some time while the badge appears in your profile. Thanks for protecting the marketplaces!

Have a great day!

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