193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 7 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby Envato team says



Similar “problems” here. I submitted Ticket ID: 213537 five days ago, but I still do not have final answers. I do not know about rules when ticket can / must be closed, so if my post is wrong, sorry. I usually do not participate in forum discussions on this issue, but sometimes you need share an experience that can be helpful. - digitalvox
Hi digitalvox, I see that your ticket is already assigned to the necessary staff member, you should receive a reply soon. Please allow some time while the reviewer in question replies back. Thanks so much for your patience.

Ibby, thank you very much for support.

- digitalvox

My pleasure! Just let me know about anything else you need in the future.

1434 posts Determined to give you nothing but the best!
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+8 more
mrcharlesbrown says

I have reported a lot of times using the piracy form. No badge yet and still so many items are distributed illegally. Please how is Envato support team fighting against piracy? We are losing a lot of money out there – authors and also Envato. Please do something about it.

1313 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Located in Indonesia
  • Has been part of the Envato Community for over 3 years
+2 more
canimalition says

Hi, I always failed to transfer my file using Web and EVEN FTP , what’s going on? ;)

60 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
pavle says
#215177 and #215179. Already got my badge, but I didn’t get answer for my ticket.






Well, I think we all know who you are ;)
i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations” ;)

Hi OrangeIdea, congratulations for your new badge! :D Please allow some time while the badge appears in your profile. Thanks for protecting the marketplaces!

Have a great day!
WOW )) Thank you ;)
Awesome, mate. I also reported piracy, hope I’ll also get that badge :D
What’s the ticket ID number? Thanks!
57 posts
  • Has referred 1+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Located in Europe
+2 more
dorbens says

I sent a ticket too, 2 days ago, but nothing yet..

Ibby would you please check what’s going on? It’s more than some question or something like that.. my ticket ID is #215049.

thanks in advance..

1141 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
KarmaThemes says

If it is really urgent you can tweet your ticket to the support. I would not open a thread after only 24 hours or even up to 3 days. Those are humans you know?

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
+10 more
JamiGibbs says

Hi Guys,

We’ve responded to all of the tickets identified in this thread. I’m going to lock this up now but please feel free to contact us via the support site at any time. :)

http://support.envato.com/
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