87 posts
  • Has been part of the Envato Community for over 1 year
  • Sells items exclusively on Envato Market
  • Located in United Kingdom
webinest says

Hey Guys

Just wanted to know how long it takes for tickets to get responded to when you raise it with support.envato.com ?

Its been about 4 or 5 days, and no sign of any movement or response on 2 of my tickets I have raised?

Thanks

73 posts
  • Has been part of the Envato Community for over 1 year
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  • Has sold $40,000+ on Envato Market
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+2 more
Permaloop says

maybe you should check your spam folder

87 posts
  • Has been part of the Envato Community for over 1 year
  • Sells items exclusively on Envato Market
  • Located in United Kingdom
webinest says

maybe you should check your spam folder

Cant believe it. I feel like such a dud! That’s exactly what had happened. Found them!

Thanks!!

73 posts
  • Has been part of the Envato Community for over 1 year
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
+2 more
Permaloop says

Been there, felt the same way :) yw

199 posts
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+2 more
footagecentral says

Yeah for me it once took 2 weeks :)

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