87 posts
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webinest
says

Hey Guys

Just wanted to know how long it takes for tickets to get responded to when you raise it with support.envato.com ?

Its been about 4 or 5 days, and no sign of any movement or response on 2 of my tickets I have raised?

Thanks

73 posts
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+4 more
Permaloop
says

maybe you should check your spam folder

87 posts
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  • United Kingdom
webinest
says

maybe you should check your spam folder

Cant believe it. I feel like such a dud! That’s exactly what had happened. Found them!

Thanks!!

73 posts
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+4 more
Permaloop
says

Been there, felt the same way :) yw

208 posts
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footagecentral
says

Yeah for me it once took 2 weeks :)

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