168 posts
  • Europe
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 10 000 and 50 000 dollars
subsolar says

Yes! 2 options would be great, if you want professional support pay up!
+1000 Now THIS is a great idea!

Envato, please, do something on this. It will make a lot of authors happy!

491 posts uouapps
  • Bought between 50 and 99 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Jordan
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars
uouapps says


Yes! 2 options would be great, if you want professional support pay up!
+1000 Now THIS is a great idea! Envato, please, do something on this. It will make a lot of authors happy!
just opened a thread about it: http://themeforest.net/forums/thread/creating-2-prices-for-an-item-price-1-with-support-price-2-without-support/129438
1999 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Has been a member for 5-6 years
  • Author had a Free File of the Month
  • Won a Competition
  • Bought between 10 and 49 items
+4 more
bitfade says

It just keeps happening and it really feels like envato has very little respect for our work when support don’t even bother contacting the author before soft disabling the item.

253 posts Mad Dog
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Referred between 500 and 999 users
+1 more
mad_dog says

+1 Envato should notify the authors about the items that are in question.

580 posts Don't be so humble - you are not that great.
  • Elite Author
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Portugal
plusquare says

Oh, I’ve been there also mate. Got my theme soft disabled a while back and the reasons where even worse: http://themeforest.net/forums/thread/theme-disabled/127899 :D

About the two prices options is definitely an awesome idea, paying 35 dolars for a theme itself and then ask for support and assuming the author is always there to respond should be taken a price for it.

315 posts
  • Sold between 50 000 and 100 000 dollars
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Exclusive Author
SuggeElson says

First, Envato need to contact authors and share why he want to soft-disable the item because sometimes problem is 5 min fix. Second , support is not required with this low price …

And this is not first time when autor complain , take the action and stop ruin autor hard work.

491 posts uouapps
  • Bought between 50 and 99 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Jordan
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars
uouapps says

Thanks guys for your back-up really appreciate it, @plusquare: that’s definitely even worse than our case

458 posts
  • Austria
  • Bought between 1 and 9 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
iHelp says

That’s f* up.

57 posts
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Uruguay
explora says

+1

One of our themes was soft-disabled a few days ago because when the WP toolbar is active, there is a page where an element was half-hidden because the admin bar pushed the whole page down.

It is be reasonable to ask us to fix that, but removing the theme from the marketplace only for that reason doesn’t make any sense to me… at all.

27 posts Stay hungry, stay foolish
  • Elite Author
  • Portugal
  • Referred between 100 and 199 users
  • Sold between 100 000 and 250 000 dollars
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Exclusive Author
pixelthrone says

+1

by
by
by
by
by
by