18 posts
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wozzabikes says

Really frustrating as I am getting an error when i try to submit my files. I’ve attached them through the user interface, ftp’d them, filled in all fields correctly and i get a ‘405 Not allowed nginx’ message come up, never seen this before, any help would be greatly appreciated.

also used different computers and browsers, still getting the issue.

many thanks

14 posts
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mr_gingle says

Hi Warren,

We are currently investigating the issue, we’ll make sure to update this thread once we have more information.

Thanks.

18 posts
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wozzabikes says

Hi there,

Any feedback on this issue?

thanks

warren

18 posts
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wozzabikes says

HI,

I got to the bottom of it, my screenshots in my screenshots.zip folder were the issue. They were around 2000pixels wide so made them 900px and bingo, everything uploaded fine.

cheers

1313 posts
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canimalition says

Hi wozzabikes

This is also happen to me a few time ago, that’s Ok, you will see Currently upload on your Author Dashboard, all your file has been uploaded successfully. :)

If not, you should contact support team, and send ID Ticket via Envato Support Twitter for fast respond :)

1549 posts
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AndrVlad says

Hi !

Same issue happanng to me today at videohive. I did 2 attempts to sumbit and reseived 405 error. :-(

Best Regards, Andrey

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Foos says

Same issue at the moment. 4 and more attempts. What happened?

7 posts
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FiDA says

Hi,

i have the same problem and i have tried everything but it i still get the 405 error page. I have send multiple times a ticket for support but none of them where replied back.

Is there a reason why the error page comes up ?

Thank you,

fida

265 posts
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girlscancode says

Same problem here, it’s driving me crazy. It’s so “wonderful” to work hard on a template and then to be slammed down by this stupid error!

7 posts
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FiDA says

Maybe a solution that worked for me. Try to make your preview .zip file smaller, maybe decreas the sizes of the preview files ;)

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