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SomethingDesign says

I took a job from Item Request section. Change a few mails with client agree price, timeline and start to work on the project. After 2 revisions on few different concepts the client just disappeared. I mailed back few times ask what happening but no response. Its not my first time when it’s happened but it’s my first time here.

What should I do?

1. Wait a little bit more (passed 4 days since the last response)

2. Send a ticket to support. (but I don’t think Envato can help with this)

3. Post a negative article on my blog. And let the SEO and Google do the rest. (I know all the client’s details.)

4. Do nothing (Just put this behind and go on)

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Demorfoza says

1, 4, 3, 2 :) And Envato won’t be much helpful here since you took an outside work, just between you and your client. Wait a bit more, maybe your client has some problems, like accident or bad health. Stay positive :)

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SomethingDesign says

1, 4, 3, 2 :) And Envato won’t be much helpful here since you took an outside work, just between you and your client. Wait a bit more, maybe your client has some problems, like accident or bad health. Stay positive :)

Thanks for your advice. I will wait a few days more.

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blerc says

:/

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FlatlineRo says

Heavily watermark and crop the work/sketches and give the final product after the payment has been made. Regarding this incident, you could wait a couple of days after which you can start a new thread for untrusted clients and post his details inside so other authors won’t get burned by the same guy.

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SomethingDesign says

Heavily watermark and crop the work/sketches and give the final product after the payment has been made. Regarding this incident, you could wait a couple of days after which you can start a new thread for untrusted clients and post his details inside so other authors won’t get burned by the same guy.

It’s very frustrating when someone pose in a very nice client and stole your ideas. In my opinion is more frustrating then piracy websites. This job is/was an InDesign project and I never send the final files without payment first. I used watermark on my proposals but the concept can be easily reused. Anyway hope for a response in the next days. If not, next week, I will publish on my blog all about this incident with names, dates, all the proposals, client photos, client logo, all e-mail discussions, all possible details about this “client” and link the article with all my social accounts. And after that wish them good luck with their business. And by the way its a she.

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Giallo says

You can avoid this if u ask the 50% before working, and ask for the remaining 50% once u´ve finished the work, before sending the final files

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SomethingDesign says

You can avoid this if u ask the 50% before working, and ask for the remaining 50% once u´ve finished the work, before sending the final files

Yes, I know, I was very stupid and don’t ask for a percent before start working. Just sent she an email with this thread.

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mrcharlesbrown says

You can avoid this if u ask the 50% before working, and ask for the remaining 50% once u´ve finished the work, before sending the final files

Well said mate.

Without commitment, your client won’t take you seriously. You should not waste your time on any project without down-payment. If the job is for you; then it is for you. Don’t be eager to accept any job. Get the client committed first before investing your time.

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SomethingDesign says


You can avoid this if u ask the 50% before working, and ask for the remaining 50% once u´ve finished the work, before sending the final files

Well said mate.

Without commitment, your client won’t take you seriously. You should not waste your time on any project without down-payment. If the job is for you; then it is for you. Don’t be eager to accept any job. Get the client committed first before investing your time.

Yes you are perfectly right. Now I learned my lesson.

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