Exclusivity issue, very critical for me !!

Hi,

I want to talk bout point of changing the account setting of Exclusivity. I went to settings > Exclusivity of Your Items , and pressed Opt Out to know what this will lead, and i was not know what that mean because of my lack of experience. So i found after pressing the button that i will became Non-Exclusive ! , this is disaster !! , this mean my rate will be 25% !! and i will get a enormous loss because of that and i was not know. The message i received is that my account will be changed at 16 November.

I contacted the support (2 times) and asked for them to change it manually, but they told me to back the setting again at 16 November. But in fact i will be disconnected away from work for a continued 20 days, and i don’t know if i will back before this day. Also i want to know, if i backed the setting to Exclusive, is that will be changed immediately ? or i will also need to wait a full month to be changed as the same case i did before ? , if that right then this mean an enormous loss !!

Are you have any view ?

Hi Morad!

We are unable to change it manually, or else we gladly would do so

After the 30 day cool down period mentioned, you can resign up to be exclusive. That will then kick in immediately. You could have a trusted family member login for you on the specific date and opt you back in if you’ll be away.

CreatingDrew said
Hi Morad!

We are unable to change it manually, or else we gladly would do so

After the 30 day cool down period mentioned, you can resign up to be exclusive. That will then kick in immediately. You could have a trusted family member login for you on the specific date and opt you back in if you’ll be away.

Thank you so much CreatingDrew! , you made me quiet.

Greetings

Morad said

CreatingDrew said
Hi Morad!

We are unable to change it manually, or else we gladly would do so

After the 30 day cool down period mentioned, you can resign up to be exclusive. That will then kick in immediately. You could have a trusted family member login for you on the specific date and opt you back in if you’ll be away.

Thank you so much CreatingDrew! , you made me quiet.

Greetings

No problem at all, these things happen more often than you think so maybe we need to look at making the system a bit more flexible for when mistakes happen. Cheers!

Ouch, that sucks big time… hope you have lots of sales to compensate. I was itchy about this just the other day, thinking “What would happen if I click on this opt-out thing?” – good that I didn’t.