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paginaseconomicas Recent Posts Threads Started
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paginaseconomicas says

I recently purchased the Express Store from themeforest. Last week i found out that the theme is not available anymore from the Themefore market. No problem since you are being warned that themes can be deleted from the market now and then.

But when searching for the support website of this theme (Enovastudio.org), it turns out it is also gone. This leaves me with a purchased theme, but without the official support.

Can i ask my theme related questions here, or did the official support forum moved to another url?

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organicbee says

well no authors are required to give support at all(the majority do because its good business/rep practice)

but sounds like the author closed up shop so you can ask questions here but they may not be abel to get answer as without seeing the codebase/how the original author built the theme most won’t be able to help in detail

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paginaseconomicas Recent Posts Threads Started
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paginaseconomicas says

Ok, thank you very much. Although no author is required to give support, it is still considered good business if you at least let the support page stay online.

I am a novice in Wordpress still and therefore depend on a good support forum. I guess i have to see if users of this forum will be able to assist me.

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webinpixels says

contact the author directly http://themeforest.net/user/Enova#from

good luck!

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Monkify says

Very odd that they removed the theme with so many sales and also took down support and seemingly no news on it, or if they plan to setup their own theme provider website.

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paginaseconomicas Recent Posts Threads Started
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paginaseconomicas says

Very odd that they removed the theme with so many sales and also took down support and seemingly no news on it, or if they plan to setup their own theme provider website.

That was exactly my thought, maybe (hopefully) you are right. Thank also for sending me the form. Lets see if i can get a response.

I will keep you updated.

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noelgreen says

I’m having permalink problems in my installation. The site says, “Page Not Found” when you click on a product.

Anyone had this happen or know of a solution?

I just sent a message to the maker… but since even his website is gone, and his Twitter account hasn’t been updated since November, I’m fearing the worst and not expecting a reply.

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paginaseconomicas Recent Posts Threads Started
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paginaseconomicas says

I’m having permalink problems in my installation. The site says, “Page Not Found” when you click on a product.

Anyone had this happen or know of a solution?

I just sent a message to the maker… but since even his website is gone, and his Twitter account hasn’t been updated since November, I’m fearing the worst and not expecting a reply.

That depends on which permalink you are using? One of the options integrated in WordPress?

I can confirm your experience with the author. No response to any message or tweet.

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KarmaThemes says

Hey you guys, I just want to shake you a little bit ;)
Having no items online means no sales, equals no money. Offering free support to probably hundreds of requests per month when the author does not even get money off the theme anymore would make im a Samaritan; this world is not made for Samaritans. Besides the fact the author might simply just not have the time to do support anymore, which is perfectly fine acc. to Envato Rules.

I am sure you guys will understand his actions.

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paginaseconomicas Recent Posts Threads Started
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paginaseconomicas says

Hey you guys, I just want to shake you a little bit ;)
Having no items online means no sales, equals no money. Offering free support to probably hundreds of requests per month when the author does not even get money off the theme anymore would make im a Samaritan; this world is not made for Samaritans. Besides the fact the author might simply just not have the time to do support anymore, which is perfectly fine acc. to Envato Rules. I am sure you guys will understand his actions.

Although i understand your statement, i don’t understand where it is coming from. The author has every right to stop selling or take his website offline. Nobody is expecting he gives free unlimited support. I understand his actions, so that is not the issue here. The only point of `criticism ` is, that hey could have left the support forum online where other users can help each other. Or at least let his clients know he doesn’t support the theme anymore.

We are, after all, clients.

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