1.) I can’t edit FAQsSince I can’t preview the entry I have to save it, view it, delete it and start over again
2.) Doesn’t look (so) nicefor instance the <ol> tags uses lowercase roman numerals for counting
3.) No deeplinkimgFAQs have no id so I can’t link to them by using a hash at the end of the URL . If I redirect users to this section the only see the first entry which doesn’t solve their problem in most cases
point 1) and 3) are specially important. It would be great if the devs implemented those features.
- Exclusive Author
- Author has had an Item Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 6-7 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 with the realisation that this will never happen.
Because those who started the marketplaces were kidnapped by aliens couple of years ago. And since the current team of staff doesn’t have better connection/understanding like them, they couldn’t complete obviously simple features.
So we are kindly requesting the aliens of planet DaDaDoo to release our loyal staffs and allow them to continue the good service like they did before.
VF from Earth.
I don’t use the FAQs for these reasons:
1. No search 2. No grouping 3. No re-ordering 4. Ugly typography
Agreed, Envato can’t be trusted to improve this. You’re better off making a simple HTML page of FAQs yourself and doing it right (that’s what I did).
Hi everyone. A quick tune-up of the FAQs is part of the work I want to get done on item support, which is our next major focus. Specifically, I was pretty shocked to learn that there was no editing and re-ordering. The other points you’ve raised are also important. I can’t promise we’ll get all of this done in the first pass, but I’m listening.
Our typography is ugly everywhere
@GravityDept have you got an example of an external FAQ page you’ve made that shows the need for grouping and search (it’s probably pretty detailed, so it’d be great to see it in action).