1184 posts How's the surf doing?
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tommusrhodus says

Hey everyone,

I’ll be going on holiday in June which is going to take me away from an internet connection for about 5 days. I’m sure this idea has been mentioned before but it would be amazing if we could have an author ‘on holiday’ banner.

So far I’m able to do this on my support system, and set an auto-responder on my emails, the last link in the chain here is Envato.

I realise a simple text entry could be abused, so this feature could be kept specifically for announcing a period of silence, here’s how I see it working.

  1. We go to “Author Settings” and click the new “Enable Holiday Banner” checkbox.
  2. We now have two date entires, “From” and “To” that’s it.
  3. A standardised message is now opened above each of our items;
Hi, I’m on holiday from $date to $date and therefore unable to answer item comments and support questions during this period, I’ll respond to all correspondence after my return.

4. And more importantly, the same or similar message is applied to the comments section above the comments text entry to remind and ‘less observant’ users.

Honestly, this would be really easy to implement, and would take a lot of stress of us authors for these periods knowing that at least the last link in the chain of screaming has been covered.

Anyway, just a thought – I hope you’re interested Dev’s ;)

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ThemeFusion says

+1 … this would be a great feature. Users expect authors to be around 24/7 and get frustrated when they are not. An official badge would help combat that frustration and hopefully some would be more understanding.

Authors also need to take breaks :)

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BenSheppard says

If you had a blank image on all of your items and just updated the image to say you were on holiday that would work(Horrible way to do it)

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joomfx says

+1 as well… I was thinking about such thing a while ago. This will be really helpful!

@TommusRhodus – I’m doing exactly the same – Announcement in my Support Forum and Email Auto-responder but there are always some customers that write comments and, as ThemeFusion said, they expect us to be available 24/7.

Each of us works very hard and we deserve a nice and relaxing vacation. In these 1 or 2 weeks we should not worry about answering customers comments (or about receiving bad rating because of not answering in a specific timeframe :) )

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iHelp says

That would be awesome! Especially the part about “less observant”.

1184 posts How's the surf doing?
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tommusrhodus says

+1 … this would be a great feature. Users expect authors to be around 24/7 and get frustrated when they are not. An official badge would help combat that frustration and hopefully some would be more understanding.

Exactly this, the idea would just be to atleast inform buyers/potential buyers why they might not be getting a response for a couple of days. It would just help ensure every single buyer is informed all along the way and not just the ones that email us or use support forums.

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quickandeasy Volunteer moderator says

I would say keep the vacation messages to your support systems only.

Publicly displaying you’re not around for support requests could damage conversion rates on your items, compared to giving delayed responses (with reason of why) to the small % of your buyers who require support.

“This theme looks good, I could use it in this week’s project. Oh wait, he’s on vacation and not providing support… I wonder how long for? How long has this banner been up? I’ll wait until he’s back and see what else is available in the mean time”

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Dream-Theme says
while (1) {
  +1
}

(infinite +1 :D )

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x4er0 says

+1 but the client wouldn’t understand this and you will get 100 message spam in inbox and comments :bigevilgrin:

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