1586 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
  • Has been part of the Envato Community for over 5 years
+9 more
dorde says

After third trying to upload template fail… same problem missed 3 files… don’t know what to do… :crying:

Very strange. If you want delete everything in project except envatologo-edit.png (edit: if that file is still missing), collect, zip and send me to check it.
3 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Located in Ukraine
  • Sells items exclusively on Envato Market
+1 more
miph says

I have the same problem. I collectfiles maby 30 times on different computers, but every timy have missing files. After rebooting computer it work right. So I don’t know what can it be) I have same problem one year ago with one project and I solve it the same way. I think it can be poltergeist or some problems with karma.

1147 posts
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Located in Switzerland
+8 more
SonicCube says

Hello All

I have a similar issue with one of my templates that is on for sale. There where no problems on my Mac and also no issues on the reviewers side (probably alos Mac). Customers frequently report, that there are 2 files missing, which they have to re-conect trough the project library window. We have tried everything, but the problem still appears on some PC’s, no matter what.

So that said, it could easy be, that this is a OS issue from the various PC and Mac configurations out there.

5256 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
+11 more
felt_tips Moderator says

Hello All

I have a similar issue with one of my templates that is on for sale. There where no problems on my Mac and also no issues on the reviewers side (probably alos Mac). Customers frequently report, that there are 2 files missing, which they have to re-conect trough the project library window. We have tried everything, but the problem still appears on some PC’s, no matter what.

So that said, it could easy be, that this is a OS issue from the various PC and Mac configurations out there.

I have had this on one occasion. I looked at the filenames over and over again… until I eventually noticed that one of them had a space at the beginning of the name. Almost impossible to see! Mac didn’t mind the name, but PC didn’t like it. Maybe you have a similar issue?

The other thing that occurs to me with this issue that it may be to do with the way the zip is compressed. Just a thought. At Xomasa… if you want to make a zip with just the three problem files in it, feel free to send it to me too. I’m on a Mac.

79 posts
  • Has been part of the Envato Community for over 2 years
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Mazuza says

Approved!!! yeaaaaaah!!!

5256 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
+11 more
felt_tips Moderator says

Approved!!! yeaaaaaah!!!

Congratulations!

So, what was the problem? How did you solve it in the end?

79 posts
  • Has been part of the Envato Community for over 2 years
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Mazuza says


Approved!!! yeaaaaaah!!!

Congratulations!

So, what was the problem? How did you solve it in the end?

I have no idea what was problem…had a strange situation :confused: Thanks guys who was supported me and gaved to me some advices!!! I’m so happy that my file is everything okay. I was hard worked to create it. check here http://videohive.net/item/logo-transformation-opener/3550638

5256 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
+11 more
felt_tips Moderator says



Approved!!! yeaaaaaah!!!

Congratulations!

So, what was the problem? How did you solve it in the end?
I have no idea what was problem…had a strange situation :confused: Thanks guys who was supported me and gaved to me some advices!!! I’m so happy that my file is everything okay. I was hard worked to create it. check here http://videohive.net/item/logo-transformation-opener/3550638

Nice.

44 posts Limitless
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in Ukraine
  • Had an item featured in an Envato Bundle
+4 more
YarkoTV says

In your case, Yarko, I think you can assume that Mac doesn’t like the folder name Project Elements (Don’t Edit)

Thank you! I’ll keep this in mind. :notfunny:

79 posts
  • Has been part of the Envato Community for over 2 years
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Mazuza says

Happy! 3 sales at first day! =)) check it http://videohive.net/item/logo-transformation-opener/3550638 I need your advices what do you think about template?

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by