Ghreizi_DISABLED
Ghreizi_DISABLED Recent Posts Threads Started
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Ghreizi_DISABLED
says

Hi Graphicriver!

Today I received this email from the reviewer.

Unfortunately, your preview image does not accurately preview the assets and uses of your file. Please revise the preview image to be a 590 pixel JPG which clearly and accurately demonstrates your file in whole or in part.

He didn’t write anything about my iPhone app template but he told me that I had to remake the preview image. I can also see that my file is hidden so that probably is a soft rejection, right?

Now, do I have to reupload everything again or only the preview image?

1854 posts Evolve or Dissolve!
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ShermanJackson
says

Just upload your preview image only.

The message means your FILE IS 99% accepted, all you need to do is make your preview image at 590px.

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LuisFaus
says

Well, its not always certain that a soft rejection is 99% accepted. It can turn suddenly into a hard rejection.

Ghreizi_DISABLED
Ghreizi_DISABLED Recent Posts Threads Started
28 posts
  • Has collected 10+ items on Envato Market
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  • Sells items exclusively on Envato Market
Ghreizi_DISABLED
says

Well thanks for the answers. I just changed the width of the preview image and I also added some description for each image.

Ghreizi_DISABLED
Ghreizi_DISABLED Recent Posts Threads Started
28 posts
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Ghreizi_DISABLED
says

I just have one more question. How many days does it stay under the hidden tab before it gets deleted?

I need to update some elements but I don’t have computer access this week.

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snkart
says

I just have one more question. How many days does it stay under the hidden tab before it gets deleted? I need to update some elements but I don’t have computer access this week.

I don’t think they ever delete it, they leave it up to you. I have some files in the hidden tab for more than half a year. :)

Ghreizi_DISABLED
Ghreizi_DISABLED Recent Posts Threads Started
28 posts
  • Has collected 10+ items on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
Ghreizi_DISABLED
says


I just have one more question. How many days does it stay under the hidden tab before it gets deleted? I need to update some elements but I don’t have computer access this week.
I don’t think they ever delete it, they leave it up to you. I have some files in the hidden tab for more than half a year. :)

Thanks for the reply!

Haha, that’s good to hear. :)

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