492 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+3 more
avenue28 says

Hey guys,

As we know, currently there is no way of knowing who bought our files except when they mail us requesting for customizations and updates. Also we have no way of knowing wether that particular person has really bought the file or not except when he leaves a comment on the file page after he buys the file.

What I propose is that provide a small checkbox in the EDIT section of the file that can be set if updates are available for that particular file (may be he cleared out some bugs or something like that). When ever the author enables the checkbox, a mail is sent to all the buyers notifying the same. So the buyer, if he needs the updates can hit a REQUEST UPDATES button(which must be made available) on the file page that shoots a mail to the author. The author can then probably send him the updates.

This way there is no point of doubt that can arise, since everything happens through FD.

What do you say about this???... :)

659 posts Fuel Your Web
  • Elite Author: Sold more than $75,000 on Envato Market
  • Won a competition
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 7 years
+5 more
Pirenko says

Hummm… When I update a file I upload it like a new one and place a comment explaining that it is simply an update. If it is accepted, the buyers just have to re-download it, because it will be the updated version.
Reeeeeally important and usefull would be the buyers list of each file…

492 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+3 more
avenue28 says

yes, but how do the buyers know that the file has an update. My proposal helps doing that… :)

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by