2792 posts Bird is the word..
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jonathan01
says


Fixed Many thanks – thought it was going to be one of those days!
Would you mind telling me how you got this fixed? Thanks.

He followed the instructions in the reply / answer immediately under his first post. Unzip and then follow included instructions as the zip contains many things not just the theme.

Jonathan

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dgoudy
says

Yes I followed that whole thread and the solution was not there. I’m using a different them (Vertigo) but thought the solution would be similar. After I unzipped the downloaded file, there is a helpfile.html with no instructions to address my issue. All it says is to “submit a ticket if you are having trouble installing the theme”.

The article here: http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

...was of no help either as the solution to upload “just the unzipped folder” to WordPress did not work.

I submitted a ticket and will await an answer (hopefully) soon.

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sevenspark
Moderator
says

I don’t see any WordPress themes named Vertigo, only site templates.

Are you sure the product you purchased was a WordPress theme?

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dgoudy
says

I just realized that it isn’t. Disregard comments. Thanks.

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