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scottwills Envato team says

But just wondering that why the status idea suggested by authors being ignored? It can work correctly if you include the temporarily held items on queue until the item X reaches review point. Already explained in my previous comment. That’s technically possible with few additional lines of code. And it will work even if temporarily held items put back to queue or permanently deleted by author.

Hi VF! I wouldn’t say any of the suggestions here are being ignored, I’ve been reading and responding comments all day and your comment is less than an hour old in a thread only initiated today. :)

Glad to pass your idea along! It’s a great idea, but the logic may be flawed (please feel free to correct me if I misunderstood your idea in any way) because it makes several assumptions. It’s assuming there’s a definitive order to the way items are reviewed/published, that’s not true. Firstly, held items are going to be taken in and out of the queue (for review) all of the time. Secondly, all items are not created equally – 3 icons on GraphicRiver are technically quicker to review than a collection of 40 Photoshop Add-Ons. Also, different reviewers, working in different categories, working at different times of day, are going to have some effect on the order items are processed. There are probably several other variables too.

So any kind of “showing position” indicator is arbitrary and a false economy. Even if someone was at the very front of the queue, technically, other items could be reviewed before it (i.e. held and/or special circumstance items being handled by a different reviewer). It’s just the way the nature of our queues have changed.

Again, let me know if I misunderstood in any way. And please don’t think we’re not open to ideas, of course we are! Some of our best ideas have come from our community. :) I just want to help set expectations here that no new, additional functionality is planned for the immediate future. I’d personally love to see some extra functionality! How cool would this be for example?!

Average Review Times for the Category You Just Submitted To

This is fictitious data btw!

Hope this helps and makes sense.

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scottwills Envato team says

Honestly, what is the big deal? Really, I don’t get it?

Submit your item, once its Approved / Rejected you get an email, that’s more than enough for me.

I have no idea why anyone would keep coming back looking at the status of an item in a queue, that’s like sitting watching paint dry.

Start another theme, work on a side project, do client work, once your item is reviewed you get notified.

Simples.

Man, I love this advice. Thanks, LoveThemes, well said! What a great perspective on productivity! Which reminds me, I need to submit some new items, thanks for making me feel so bad… :D

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Gareth_Gillman says

Authors are relying more and more on knowing when their item will be published but the way the review process is done, you can’t tell when it will be approved and Scott’s posts have shown that it’s not possible to give this info due to the way items can be added and removed from the list.

So my idea is an extra stage at the end, when an item is approved, don’t approve it straight away but put it in an a queue to go live in X time e.g. 12 hours.

When an item is added to the queue, the author gets an email to say Y item will go live on Z date / time.

This will then give the author enough time to:

- set up adverts / banners

- make any amendments to the description

This will give the author lots of time to promote the theme as much as they can, which means more potential sales = more money for Envato

Envato then can also regulate when the newest items will changes, can vary the queue “exit” depending on items in the queue etc and authors know when their item will go live.

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LoveThemes says


Honestly, what is the big deal? Really, I don’t get it?

Submit your item, once its Approved / Rejected you get an email, that’s more than enough for me.

I have no idea why anyone would keep coming back looking at the status of an item in a queue, that’s like sitting watching paint dry.

Start another theme, work on a side project, do client work, once your item is reviewed you get notified.

Simples.
Man, I love this advice. Thanks, LoveThemes, well said! What a great perspective on productivity! Which reminds me, I need to submit some new items, thanks for making me feel so bad… :D

Haha, yeah, GET BACK TO WORK! :P

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FinalDestiny says

Time is crucial. For everything. For any product release.

Seriously, coming here and saying that there’s like no way of showing any accurate info is simply non-sense. Most of us are programmers, you can’t simply throw some non-sense talk and expect us to believe and move on.

You said that even the #1 author here moves normally on the queue and doesn’t have priority so it’s simply a queue, nothing complicated. An item gets removed? Cool, update the status there. Let us know where we are. I agree that with updates thing are different, I even think they have their own queue or they are approved sooner. No problem, there’s always a pattern. We don’t need any exact data, an estimation is good enough. + or – 4 or 6 hours is okay and can be simulated pretty quick. This is not photodune, there are not 1000’s of items submitted daily(even this number is small and can be easily used to generate some patterns and do some quick algorithm for estimating how the queue will move).

It’s simple, but requires a little bit of work. Removing and adding some useless statuses takes 20 minutes at most. No offense, but this is like “Hey, let’s remove this feature that’s not working and, instead of FIXING it, let’s add some stuff here that has absolutely no sense, at least to show them that we did something instead.

If you want to fix something, fix it, don’t throw some useless stuff and expect us to melt.

There were countless solutions submitted, create another queue with approved items and release them on a hourly basis, that way we will know exactly how and when it will be approved.(delaying it, if we want, could be considered for a feature for elite authors, let’s say).

You want quality products here, on ThemeForest, where’s the quality in the updates you deliver to your own website? Seriously, you have a whole team dedicated to the coding part and this is the best you can do? This is a joke.

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urbazon says

What I am missing all this time and what is still missing after this update is some kind of indicator and/or filter for different queues – I think that every multiple-marketplace author will appreciate this. Simultaneous submissions to different envato marketplaces do happen, and it’d be cool to differentiate items in queue.

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dtbaker Moderator says

This is great news!

Yes it would be incredibly difficult to estimate the progress of an item. “your item will be approved in 2 days! Oh wait no we need to get someone else to look at it now, that’ll take another 2 days. Ok now it’s back in the queue, should only be another day. Oh wait there is a most wanted comp on, and a whole bunch of smaller simpler items are now infront of your item in the queue, you’re now near the end of the queue. The reviewer for your category is currently asleep, wait another 8 hours for an update. Oh wait now the reviewer is busy answering support tickets and soft disabling buggy items, maybe tomorrow. We hope these updates on your position in the queue have been useful. “

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ThemesHolic says

Time is crucial. For everything. For any product release.

Seriously, coming here and saying that there’s like no way of showing any accurate info is simply non-sense. Most of us are programmers, you can’t simply throw some non-sense talk and expect us to believe and move on.

You said that even the #1 author here moves normally on the queue and doesn’t have priority so it’s simply a queue, nothing complicated. An item gets removed? Cool, update the status there. Let us know where we are. I agree that with updates thing are different, I even think they have their own queue or they are approved sooner. No problem, there’s always a pattern. We don’t need any exact data, an estimation is good enough. + or – 4 or 6 hours is okay and can be simulated pretty quick. This is not photodune, there are not 1000’s of items submitted daily(even this number is small and can be easily used to generate some patterns and do some quick algorithm for estimating how the queue will move).

It’s simple, but requires a little bit of work. Removing and adding some useless statuses takes 20 minutes at most. No offense, but this is like “Hey, let’s remove this feature that’s not working and, instead of FIXING it, let’s add some stuff here that has absolutely no sense, at least to show them that we did something instead.

If you want to fix something, fix it, don’t throw some useless stuff and expect us to melt.

There were countless solutions submitted, create another queue with approved items and release them on a hourly basis, that way we will know exactly how and when it will be approved.(delaying it, if we want, could be considered for a feature for elite authors, let’s say).

You want quality products here, on ThemeForest, where’s the quality in the updates you deliver to your own website? Seriously, you have a whole team dedicated to the coding part and this is the best you can do? This is a joke.

Absolutely agree with this.

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ImanGM Moderator says

Thanks for the info Scott :)

By the way, I liked this broken progress bar very much. You know? Checking the progress bar every few hours was a great way to get an adrenaline rush when you submit a new item and this adrenaline rush was giving us more power to work on our new item once it was approved ;)

I hope we’ll have a chance to bring it back to our dashboards in the future…

Cheers,
Iman

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ZoomIt says

I kinda liked that progress bar. It was pretty, even though I knew it does not mean anything :D Now those boxes will look ugly.

But anyway, they are more professional.

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