1882 posts
  • Affiliate Level 4
  • Author Level 9
  • Beta Tester
  • Collector Level 4
+7 more
Anps
says

Hi

Just noticed, found a bug on earning page, 2 of our sales weren’t counted, i see them in statement and the money is there but not in earnings.

Cheers

93 posts MeanThemes
  • Trendsetter
  • Elite Author
  • Featured Item
  • Author Level 8
+9 more
meanthemes
says

I’ve just noticed the same. Money has gone into the total in the header too, but the earnings page is broken!

1882 posts
  • Affiliate Level 4
  • Author Level 9
  • Beta Tester
  • Collector Level 4
+7 more
Anps
says

Already opened a ticket

number:#OHR-443-44244

93 posts MeanThemes
  • Trendsetter
  • Elite Author
  • Featured Item
  • Author Level 8
+9 more
meanthemes
says

Brilliant, I’ve also flagged for a staff reply :)

6 posts
  • Affiliate Level 7
  • 3 Years of Membership
  • Collector Level 2
wpfreemium
says

ok, it’s certainly the reason why I don’t see new clickthroughs !

402 posts Help Team Leader
  • Envato Team
  • United Kingdom
  • Feedback Guru
  • 6 Years of Membership
+7 more
MhW
Envato team
says

Hi everyone!

This is something we discovered this morning and have notified our Dev Team. We’ll let you know when there’s more info :grin:

- Christian

93 posts MeanThemes
  • Trendsetter
  • Elite Author
  • Featured Item
  • Author Level 8
+9 more
meanthemes
says

Hi everyone!

This is something we discovered this morning and have notified our Dev Team. We’ll let you know when there’s more info :grin:

- Christian

Lovely, thank you

1763 posts How's the surf doing?
  • Power Elite Author
  • Trendsetter
  • Top Monthly Author
  • Community Superstar
+10 more
tommusrhodus
says

Just to confirm, same issue :)

Cheers Christian!

178 posts Software Creatives
  • Trendsetter
  • Elite Author
  • Author Level 7
  • Exclusive Author
+4 more
dunhakdis
says

Same here. :silly:

361 posts
  • Elite Author
  • Author Level 11
  • Featured Author
  • Featured Item
+10 more
MVPThemes
says

Yeah, I’ve had 5 sales that didn’t show up on my earnings page. It’s also worth noting that my sales dropped by about 50% yesterday, which could just be a coincidence. But still weird.

by
by
by
by
by
by