1365 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester
  • Referred between 50 and 99 users
  • Slovenia
Anps says

Hi

Just noticed, found a bug on earning page, 2 of our sales weren’t counted, i see them in statement and the money is there but not in earnings.

Cheers

59 posts MeanThemes
  • Elite Author
  • Most Wanted Bounty Winner
  • Won a Competition
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Referred between 100 and 199 users
  • United Kingdom
+2 more
meanthemes says

I’ve just noticed the same. Money has gone into the total in the header too, but the earnings page is broken!

1365 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester
  • Referred between 50 and 99 users
  • Slovenia
Anps says

Already opened a ticket

number:#OHR-443-44244

59 posts MeanThemes
  • Elite Author
  • Most Wanted Bounty Winner
  • Won a Competition
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Referred between 100 and 199 users
  • United Kingdom
+2 more
meanthemes says

Brilliant, I’ve also flagged for a staff reply :)

6 posts
  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years
  • Referred more than 2000 users
wpfreemium says

ok, it’s certainly the reason why I don’t see new clickthroughs !

212 posts Marketplace Support
  • Envato Staff
  • Support Staff
  • Has been a member for 5-6 years
  • United Kingdom
  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Attended a Community Meetup
MhW Staff says

Hi everyone!

This is something we discovered this morning and have notified our Dev Team. We’ll let you know when there’s more info :grin:

- Christian

59 posts MeanThemes
  • Elite Author
  • Most Wanted Bounty Winner
  • Won a Competition
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Referred between 100 and 199 users
  • United Kingdom
+2 more
meanthemes says

Hi everyone!

This is something we discovered this morning and have notified our Dev Team. We’ll let you know when there’s more info :grin:

- Christian

Lovely, thank you

1181 posts How's the surf doing?
  • Forum Superstar
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • United Kingdom
  • Referred between 200 and 499 users
  • Exclusive Author
  • Has been a member for 3-4 years
+2 more
tommusrhodus says

Just to confirm, same issue :)

Cheers Christian!

105 posts
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Philippines
dunhakdis says

Same here. :silly:

87 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 2-3 years
  • Grew a moustache for the Envato Movember competition
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
+2 more
MVPThemes says

Yeah, I’ve had 5 sales that didn’t show up on my earnings page. It’s also worth noting that my sales dropped by about 50% yesterday, which could just be a coincidence. But still weird.

by
by
by
by
by
by