1861 posts
  • Has referred 100+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+6 more
Anps
says

Hi

Just noticed, found a bug on earning page, 2 of our sales weren’t counted, i see them in statement and the money is there but not in earnings.

Cheers

89 posts MeanThemes
  • Elite Author: Sold more than $75,000 on Envato Market
  • Had an item featured on Envato Market
  • Has sold $125,000+ on Envato Market
  • Won a competition
+7 more
meanthemes
says

I’ve just noticed the same. Money has gone into the total in the header too, but the earnings page is broken!

1861 posts
  • Has referred 100+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+6 more
Anps
says

Already opened a ticket

number:#OHR-443-44244

89 posts MeanThemes
  • Elite Author: Sold more than $75,000 on Envato Market
  • Had an item featured on Envato Market
  • Has sold $125,000+ on Envato Market
  • Won a competition
+7 more
meanthemes
says

Brilliant, I’ve also flagged for a staff reply :)

6 posts
  • Has referred 1000+ members
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
wpfreemium
says

ok, it’s certainly the reason why I don’t see new clickthroughs !

390 posts Help Team Leader
  • Member of the Envato Team
  • Located in United Kingdom
  • Participated in a focus group or interview to improve the user experience on Envato Market
  • Has been part of the Envato Community for over 5 years
+7 more
MhW
Envato team
says

Hi everyone!

This is something we discovered this morning and have notified our Dev Team. We’ll let you know when there’s more info :grin:

- Christian

89 posts MeanThemes
  • Elite Author: Sold more than $75,000 on Envato Market
  • Had an item featured on Envato Market
  • Has sold $125,000+ on Envato Market
  • Won a competition
+7 more
meanthemes
says

Hi everyone!

This is something we discovered this morning and have notified our Dev Team. We’ll let you know when there’s more info :grin:

- Christian

Lovely, thank you

1740 posts How's the surf doing?
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+8 more
tommusrhodus
says

Just to confirm, same issue :)

Cheers Christian!

171 posts Software Creatives
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Sells items exclusively on Envato Market
  • Has collected 50+ items on Envato Market
+3 more
dunhakdis
says

Same here. :silly:

330 posts
  • Had an item that was trending
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+9 more
MVPThemes
says

Yeah, I’ve had 5 sales that didn’t show up on my earnings page. It’s also worth noting that my sales dropped by about 50% yesterday, which could just be a coincidence. But still weird.

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