2228 posts
  • Located in Europe
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Participated in a focus group or interview to improve the user experience on Envato Market
+11 more
revaxarts
says

I submitted a file last month and never get any response. Do I have to submit it again or is it still in the queue?

2228 posts
  • Located in Europe
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Participated in a focus group or interview to improve the user experience on Envato Market
+11 more
revaxarts
says

I’m here again and still haven’t an answer. The corresponding support ticket with the number #152030 was opened on the 16th of September (GMT) and isn’t answered yet.

Should I contact support again and open a new ticket?

1044 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+9 more
Pixelworkshop
says

Just resubmit every month :)

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