ThemeForest

Free file without our premission

2314 posts
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CreativeMilk says

Just seeing that one or file is the free file of the month, pretty strange because we didn’t give any permission for this. Are there new rules that we dont know about?

To be honest i am pretty * about this.

828 posts
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Anps says

Interesting…..

tho this is a good commercial for you, but still if there’s nothing in legal terms about this… :/

1026 posts
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charlie4282 says

I thought you had to nominate your files but maybe I am wrong???

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pezflash says

Quite strange! Contact support asap.

2314 posts
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
+1 more
CreativeMilk says

Yes, you will get an mail about this, just seeing it (it was in my spambox), but you have to send in your file, and that we haven’t done. So i dont understand this, but i can remember a while back getting the same email, replyd back to that saying that we haven’t send in any files for the free file section.

2314 posts
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
+1 more
CreativeMilk says

Quite strange! Contact support asap.

Already done that but normally they reply back in 1 or 2 days if not longer…

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chrisakelley says


Quite strange! Contact support asap.
Already done that but normally they reply back in 1 or 2 days if not longer…

tweet support(if you use twitter) it’ll speed things up

2314 posts
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
+1 more
CreativeMilk says



Quite strange! Contact support asap.
Already done that but normally they reply back in 1 or 2 days if not longer…
tweet support(if you use twitter) it’ll speed things up

done that :)

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+7 more
Enabled moderator says

Just seeing that one or file is the free file of the month, pretty strange because we didn’t give any permission for this. Are there new rules that we dont know about? To be honest i am pretty * about this.

You will be contacted shortly! :) I’ve notified staff about this incident! :)

2541 posts
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CreatingDrew moderator says

Hey guys,

I’m not sure what happened but I’ll follow this up with the correct staff ASAP . While I’m doing that, could you post the support ticket ID number so I have all the necessary details and moving pieces? Thank ya kindly! :grin:

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