325 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+3 more
EmilGuseinov says

This is very bad when buyers put 1 star and you rating decreas from 5 stars to 4, what about You?

3793 posts
  • Has sold $5,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Won a competition
  • Contributed a free file of the month
+8 more
ToivoMedia says

It can go up again. 4 stars is not bad at all.

193 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+4 more
enFusionThemes says

Hey bro,

You have great items, It will soon be back to 5 stars :)

1845 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+8 more
ShermanJackson says

same here, 5 to 4

225 posts
  • Has sold $10,000+ on Envato Market
  • Has referred 200+ members
  • Has been part of the Envato Community for over 4 years
  • Located in Europe
+2 more
env1ro says

This is very bad when buyers put 1 star and you rating decreas from 5 stars to 4, what about You?

That’s right. Same situations meets my item in last days.. Don’t know why people do that such of things. Especially when file is well prepared & easy to customize.

193 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+4 more
enFusionThemes says


This is very bad when buyers put 1 star and you rating decreas from 5 stars to 4, what about You?
That’s right. Same situations meets my item in last days.. Don’t know why people do that such of things. Especially when file is well prepared & easy to customize.

Exactly, I think when the files are approved on envato marketplaces, they are already 5 stars. And the clients I think have no idea of the review process.

852 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Interviewed on an Envato blog
+3 more
chrisatlemon says

I usually give five stars because when I buy an item I usually know beforehand that it’s great quality and exactly what I need.

It has happened to me that when I started working with the item I thought it was overly complicated in structure and needlessly difficult to edit. I then give 4 stars because obviously The design is great, that’s why I bought it, but working with it was not as I had expected.

However that’s only happened on very few occasions.

I also have a couple of 4 star items. Actually one is the bifold version of a trifold that’s 5 stars, they are essentially the same … so go figure :)

Yes, it is frustrating to see a rating down because of one bad feedback. But it will go back up again.

You know you have great quality files, and so do your customers. In the long run the odd bad rating will get levelled out again.

Cheers

Chris

325 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+3 more
EmilGuseinov says

Thanks guys!

69 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+2 more
Emil_J says

No need to worry, if someones gonna buy your item, it doesn’t matter if it’s a four or five star product. :)

1745 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
gbs says

4 stars makes thing kinda incomplete but soon you’d get acquainted with that :) Believe in the item’s quality and it would be 5 stars soon ;)

by
by
by
by
by
by