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EmilGuseinov says

This is very bad when buyers put 1 star and you rating decreas from 5 stars to 4, what about You?

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ToivoMedia says

It can go up again. 4 stars is not bad at all.

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enFusionThemes says

Hey bro,

You have great items, It will soon be back to 5 stars :)

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ShermanJackson says

same here, 5 to 4

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env1ro says

This is very bad when buyers put 1 star and you rating decreas from 5 stars to 4, what about You?

That’s right. Same situations meets my item in last days.. Don’t know why people do that such of things. Especially when file is well prepared & easy to customize.

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enFusionThemes says


This is very bad when buyers put 1 star and you rating decreas from 5 stars to 4, what about You?
That’s right. Same situations meets my item in last days.. Don’t know why people do that such of things. Especially when file is well prepared & easy to customize.

Exactly, I think when the files are approved on envato marketplaces, they are already 5 stars. And the clients I think have no idea of the review process.

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chrisatlemon says

I usually give five stars because when I buy an item I usually know beforehand that it’s great quality and exactly what I need.

It has happened to me that when I started working with the item I thought it was overly complicated in structure and needlessly difficult to edit. I then give 4 stars because obviously The design is great, that’s why I bought it, but working with it was not as I had expected.

However that’s only happened on very few occasions.

I also have a couple of 4 star items. Actually one is the bifold version of a trifold that’s 5 stars, they are essentially the same … so go figure :)

Yes, it is frustrating to see a rating down because of one bad feedback. But it will go back up again.

You know you have great quality files, and so do your customers. In the long run the odd bad rating will get levelled out again.

Cheers

Chris

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EmilGuseinov says

Thanks guys!

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Emil_J says

No need to worry, if someones gonna buy your item, it doesn’t matter if it’s a four or five star product. :)

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gbs says

4 stars makes thing kinda incomplete but soon you’d get acquainted with that :) Believe in the item’s quality and it would be 5 stars soon ;)

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