- Sold between 1 000 and 5 000 dollars
- Author was Featured
- Referred between 10 and 49 users
- Bought between 1 and 9 items
- Author had a File in an Envato Bundle
- Has been a member for 1-2 years
- Australia
Anyone else? It’s stuck trying to process 19 images that have been uploaded via ftp.
Tried 3 different browsers, all the same. Just freezes on processing.
Used to have this problem heaps, but it’s the first time in a while now.
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 100 and 1 000 dollars
- United States
Not just you, I am having problems also. I was looking for the updated FTP instructions and I keep getting the following message: “The server at support.envato.com is taking too long to respond.” so I guess I will try again later.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
The Support site looks to be down at the moment. We’re seeing what’s up 
- Sold between 1 000 and 5 000 dollars
- Author was Featured
- Referred between 10 and 49 users
- Bought between 1 and 9 items
- Author had a File in an Envato Bundle
- Has been a member for 1-2 years
- Australia
The support site affects the ftp? Or support down just symptomatic of greater site-wide issues?
Thanks for your help KingDog
- Sold between 1 000 and 5 000 dollars
- Author was Featured
- Referred between 10 and 49 users
- Bought between 1 and 9 items
- Author had a File in an Envato Bundle
- Has been a member for 1-2 years
- Australia
I just checked again and the files showed up already processed, so I’m guessing the problem is fixed for now.
Request processing...