161 posts
  • Trendsetter
  • Bundle Boss
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+6 more
THPStock
says

Anyone else? It’s stuck trying to process 19 images that have been uploaded via ftp.

Tried 3 different browsers, all the same. Just freezes on processing.

Used to have this problem heaps, but it’s the first time in a while now.

67 posts
  • Trendsetter
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+3 more
JenniMcCarthy
says

Not just you, I am having problems also. I was looking for the updated FTP instructions and I keep getting the following message: “The server at support.envato.com is taking too long to respond.” so I guess I will try again later.

6839 posts
  • Envato Team
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  • Canada
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+13 more
KingDog
Envato team
says

The Support site looks to be down at the moment. We’re seeing what’s up :)

161 posts
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THPStock
says

The support site affects the ftp? Or support down just symptomatic of greater site-wide issues?

Thanks for your help KingDog

161 posts
  • Trendsetter
  • Bundle Boss
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+6 more
THPStock
says

I just checked again and the files showed up already processed, so I’m guessing the problem is fixed for now.

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