431 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 1+ members
  • Located in Australia
  • Has been a beta tester for an Envato feature
+11 more
john
says

Hey guys, the last bugs thread was getting a bit unmanageable with so many pages and so many different kinds of comments mixed in together that I’m a bit overwhelmed.

So I’ve closed off that discussion and opened a couple more.

This thread is for any functional errors you might see, such as your follower count being incorrect, there’s a link somewhere that ends in a 404 or error page, or you can’t change certain settings in a form.

This will hopefully make it a bit easier to spot patterns, often some seemingly unrelated bugs stem from the one source.

Thanks for all your patience and support.

1914 posts
  • Had an item that became a weekly top seller
  • Member of the Envato Team
  • Located in Canada
  • Sells items exclusively on Envato Market
+9 more
TPN
Envato team
says

Hi John,

My portfolio link is missing: LINK

709 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+2 more
ChillThemes
says

I don’t think this should be happening. Here’s a screenshot: http://i37.tinypic.com/24yd05i.png

5255 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Had an item that was trending
  • Became a Top 20 Author of the Month
+11 more
digitalscience
says

Weekly stats on my Dashboard seem to be incorrect… I think it shows the daily stat but even so that is incorrect.

On my earnings for today: 20 Sales $186.20

On my dashboard: have earned $266.00 You have sold 20 items

So the earnings value is off – but if times $266.00 from my 70% commission I get the correct earnings of $186.20…... so on the dash it is showing the value of items sold – not what I earned.

5255 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Had an item that was trending
  • Became a Top 20 Author of the Month
+11 more
digitalscience
says
I don’t think this should be happening. Here’s a screenshot: http://i37.tinypic.com/24yd05i.png

yup I’m pretty sure that shouldn’t be happening lol :)

38 posts
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
oleolson
says

Just uploaded one file and hit the ‘Upload’ button twice. Now there are two identical items in queue and trying to delete one of them results in a 404 Error.

6227 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+12 more
VF
says

In the item page, sometimes the description doesn’t shows fully after the maximize button clicked. Some of the bottom content cut-off.

It happens if the description contains images and if the site loading or internet speed is slow. It seems before loading the image, the code measures the height and maximizes upto that height only or something like that. If you refresh the page and click the maximize button, it works correctly as the images loaded immediatly from browser cache.

640 posts
  • Has referred more than 5000 members
  • Has sold $5M+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Had an item featured in a magazine
+12 more
Kriesi
says

When hovering over a thumbnail the big tooltip picture doesnt work correctly. it seems that very often the area which triggers the hover effect is offset a few pixel from the real image.

this occurs on my follower feed and the popular item page. http://img10.imageshack.us/img10/6366/hoverd.jpg

I am using firefox 3.5.3 on a mac

50 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+3 more
Axle_Y
says

The weekly earnings stat seems to reset every day (I am guessing at 00:00 AET ) I have sold 3 items this week and this appears on the stat on the day but when I look the next day it has returned to 0.

Great job with the redesign so far :-) and good luck with all the fixes.

1313 posts
  • Has referred 200+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+10 more
LGLab
says

2 days ago, I uploaded a new file, still in queue. Today, I went to upload an update to an existing file, and the files I uploaded 2 days ago were still showing in the “uploaded” area of the upload page. Although I could still upload my updated files, I couldn’t select them in the dropdown menu as it only allows for 5 dropdown items, and there were 6 in total.

So I had to remove the files I uploaded 2 days ago from the list, but they don’t get removed instantly though, the remove button disappears, but the files stay in the list, I had to refresh the page.

So anyways I did manage to upload my update, but had to first remove the files I uploaded 2 days ago from the display list. This might only happen while the new file is still in the queue.

Now I’m hoping I didn’t actually delete my new item’s zip files, my new item is still in the queue, so hopefully the zip folders will still be accessible by the reviewer, if someone could confirm that’d be great.

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