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novalex says

My item got soft rejected, one of the reason being that it needs to be IE8 compatible. The problem is, that’s impossible, I’d have to scrap months of work and remake most of it without using CSS3, because IE8 doesn’t support new technologies. Why not take advantage these new technologies because older browsers don’t support them? Also, I see other items which don’t work on IE8 on TF.

Another reason was that it didn’t work on mobiles/tablets. I only have an iPhone, and when I tested, the same problem: it doesn’t support some of the code used.

Is mobile/tablet support required? I always thought it was a feature, and I would love to have it, but I can’t help it if older or mobile browsers do not support some technologies which I have no way to recreate for them.

I think it is a very good template, and works brilliantly on new browsers. I put the minimum browser versions in the description, and didn’t flaunt having mobile/tablet support when I did not. Why is it a problem, then? It’s up to the client, if he has a supported browser, he can buy it, and if not he’ll know not to buy it.

I don’t mean to come off as aggressive or insulting, but that rejection e-mail made me sadder than I’ve been in many years. I’ve never worked so hard on anything in my life, and today I see it rejected because of something that shouldn’t be required.

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kriskorn says

Compatible means that you can use CSS3, but just has to degrade nicely, so this couldn’t be the problem if the theme/template worked fine. It’s a totally different story when the layout is broken in IE8 and not usable.

If you didn’t specify that it is responsive, then it couldn’t be the problem with mobile and tablets too.
If you are not sure what is wrong, then create a support ticket and they will help you out. You can also post a link to your demo and let fellow authors help you out.

All the best,
Kris

// And it is only soft rejected. So a few small fixes and it’ll be up in no time.

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novalex says

@kriskorn The whole website was built for new browsers, no support meant for IE < 9 at all. And I see other items which don’t support IE8 any more than mine.

EDIT: I’m sorry, I see now I claimed it is “responsive on all screen sizes” and forgot to mention it only goes as low as 460px wide, so that is my mistake. I will rectify that claim. However, the IE8 issue still stands.

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kriskorn says

Here is your problem – http://themeforest.net/forums/thread/internet-explorer-8-compatibility-is-still-required/80910?page=1

A reviewer has said 3 months ago that IE8 is still required by Themeforest, because it is still the world’s most popular browser. If you want to sell on Themeforest, then you need to make it IE8 compatible. I hope this helps!

All the best,
Kris

// Just a little side note. It doesn’t have to look exactly the same in IE8, just fix those things that break the layout in IE8. It should be usable, but doesn’t have to have fancy transitions and all that good stuff that CSS3 offers.

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KrownThemes says

post a link..

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novalex says

I didn’t want to ruin the “surprise”, but here’s the link: Flame.

I really have no idea how to make it work in IE8.

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aleluja says

// Just a little side note. It doesn’t have to look exactly the same in IE8, just fix those things that break the layout in IE8. It should be usable, but doesn’t have to have fancy transitions and all that good stuff that CSS3 offers.

\\

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KrownThemes says

1. Provide fallbacks for all the CSS3 declarations(this will at least make your site look better):

.notification {
    background:#000;
    background: none repeat scroll 0 0 rgba(0, 0, 0, 0.25);
    border:1px solid #000;
    border: 1px solid rgba(0, 0, 0, 0.4);
}

2. ....

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Orbital_Themes says

Your theme crashes newest Safari (6.0.2, OS X). You should definitely look into it.

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tommusrhodus says

Safari 6.0.2—> instant browser crash on login

EDIT: aaaaaand pogoking wins :D

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