4 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
james-chicago
says

How do I go about getting a refund for the template I purchased which does not work. Thanks.

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says

youll need to contact support http://support.envato.com

87 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+2 more
Mahioo
says

How do I go about getting a refund for the template I purchased which does not work. Thanks.

Why you don’t ask the author why it doesn’t work? I think it’s working on the demo that you see before you buy it? If so, just ask the author why :)

191 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
+6 more
iluzie
says

You can read this link for refund issue

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