My item has been approved over 4 hours now and yet still it has not appeared on the homepage. What is the problem, is it a preference thing going on?
It usually just takes some time for your item to show on the homepage, just be patient
There’s a bug I’m afraid, so not every item is showing on the homepage. There was a thread about it recently.
I have a next item that is still not on the front-page, yet the ones approved before and after is displayed!
It’s a BIG bug, but seems like support is not taking care about this problem.My last 7 approved items were not displayed on the first page.
Due to the huge amount of files that are currently being reviewed and processed the homepage may not be able to keep up. The Devs have been tweaking the cache to see if they can display new items more often but there really isn’t a guarantee that your items will appear on the homepage. Please see this update from Justin – http://graphicriver.net/forums/thread/item-not-shown-on-the-frontpage/92170?page=3
- Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
- Open a support ticket if you would like specific help with your account, deposits or purchases.
- Item Support by authors is optional and may vary. Please see the Support tab on each item page.
Most of all, enjoy your time here. Thank you for being a valued Envato community member.