GraphicRiver Review Queues Delayed

The average seems to be 11 days.

ShermanJackson said
The average seems to be 11 days.

13 Days with 96% now

I meant average of every item…not just one item

ShermanJackson said
I meant average of every item…not just one item

Yeah. I just wanted to share my informations with you.

Artvelum said
Jremick, what about my item, it is hold by a review team more than a month.

Unfortunately the particular item you’re referring to has had an error in the submission process and is waiting for our developers to resolve it. I will follow up with them again on this as soon as possible.

Hi everyone,

I wanted to quickly post an update with some clarifying information on the state of the review queues.

Over the last full calendar week, average review turnaround times were:

1. Less than 24 hours for item updates
2. Less than 30 hours for resubmitted items
3. Around 13.5 days for new items

What this means is that the majority of item updates and resubmissions are usually processed in well under 48 hours. However, new item submissions are where the queues are currently moving the slowest but are slowly improving as the team continues to grow.

Part of the reason I wanted to point out this information was for the community awareness that once your new item submission has made it through the initial waiting, it will typically be re-reviewed or updated very quickly.

However, as I’ve mentioned already, we aim to get the new item submissions review turnaround time to well under 5 days as soon as we can and continue to improve.

Thanks everyone!

jremick said
Hi everyone,

I wanted to quickly post an update with some clarifying information on the state of the review queues.

Over the last full calendar week, average review turnaround times were:

1. Less than 24 hours for item updates
2. Less than 30 hours for resubmitted items
3. Around 13.5 days for new items

What this means is that the majority of item updates and resubmissions are usually processed in well under 48 hours. However, new item submissions are where the queues are currently moving the slowest but are slowly improving as the team continues to grow.

Part of the reason I wanted to point out this information was for the community awareness that once your new item submission has made it through the initial waiting, it will typically be re-reviewed or updated very quickly.

However, as I’ve mentioned already, we aim to get the new item submissions review turnaround time to well under 5 days as soon as we can and continue to improve.

Thanks everyone!

Thanks for the info, much appreciated

Thanks for the info. It’s a matter of time that the situation back to normal.

jremick said
[...]

1. Less than 24 hours for item updates
2. Less than 30 hours for resubmitted items
3. Around 13.5 days for new items

[...]

I’ve just updated my item (soft rejection) and after page refresh, “Bumm” approved.

So many files reviewed today, I hope this will continue Good job there.